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What is the price of the software?
The software costs $425.00 per year for 1 selling station, $850.00 for 2 selling stations, $1100 for 3 selling stations, $1300 for 4 selling stations, each additional selling station after 4 is $100 each. Each computer running our software that sells tickets or concessions is considered a "selling station". There is no cost for reporting or communications software. There is also a one time configuration fee for $250 per station set up.
What type of payments do you accept?
We accept checks, American Express, Master Card, and Visa.
How long does it take to get the system installed?
Most systems can be configured and shipped within 7-10 days.
What kind of network is supported?
Any windows compatible network will work with RTS
What is the demo password?
"boxoffice" (one word) or "b"
How many days in advance can tickets be sold?
There is no limit on the number of days in advance that a ticket can be sold. However tickets can only be picked up either 14 or 90 days in advance.
Can I see reports from an outside location?
Yes. The RTS Ticketing Software supports various remote administration options (at no additional cost):
1. Internet Data Transfers can be sent via e-mail or received on demand if both the POS and the remote site are connected to the internet.
2. TCP Networking can be used to connect to the server and obtain real-time data. This option allows for a remote computer to be connected to the server just like an office machine inside the theatre.
How many different prices does the software support?
There is no limit on the number of ticket prices per show time and we can support up to 10,000 concession prices.
Does the software report ending serial number by day?
Yes. Serial numbers are printed on each non-advanced ticket and the box office reports display the ending serial numbers by day.
Are touch-screens supported and/or required?
Touch-screens are supported but not required. They are strongly recommended when you have more than 4 screens.
Is it dedicated network server required?
No, the software is configured using a peer- to- peer network with one of the ticketing computers acting as the file server. Data is backed up across the network, should the server fail the software will be reconnected to another machine and the data restored.
How much does ticket stock cost?
Ticket stock for thermal clamshell printers is approximately 1/5 of a cent per ticket. Ticket stock for the Practical Automation ticket printer is approximately 1.1 cents per ticket.
Does Ready Theatre Systems supply the computers?
RTS can supply custom computer solutions, the RTS IP6215 or POS5176 touchscreen/computer combo is the preferred solution, if you would like us to pre-configure your system and provide new desktop computers contact sales for a quote. Prices vary based on quantity.
How do I set up a new computer?
How do I set my computer to talk to my server?