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September 19th, 2017

 

ADDITIONS:

  • Added discount settings to the new password and password group configuration windows.
  • Added caching for ticket types, item names and titles to accelerate the transaction process.
  • Added sequence number logging for secure credit card processing.
  • Added error tracking to internet ticketing seat availability check.
  • Added support for NCR Gift Cards.
  • Added an additional retry when reloading mag cards before running a transaction.
  • Added a notification onto the timeclock detail report when the user used a fingerprint to punchin/out.
  • Added option to set Partial Approval handling method when using EMV.
  • Added option to disable verify amount on reader for EMV CC processing.
  • Added the ability to display items on the pickup viewer based on the item sent and not the stationnumber.
  • Added archive tables for kitchen orders. and archive process during nightly maintenance.
  • Added a process to the nightly maintenance that archives historical kitchen orders.
  • Added the last successful windows update to system report.
  • Added option to Digital Signage Auditorium Signs to use the display auditorium config
  • Added option to easily allow gift cards in non-E2E RTN pages.
  • Added option to RTN for Theatre Display Name.
  • Added the local server search to the network locations window.
  • Added the ability to create an item group and assign it to a remote printer for remote item routing.
  • Added support for ADP payroll export.
  • Added support for Affiliated payroll export.
  • Added option to show preview on Auditorium signage.
  • Added an RTN option to allow cross domain requests for the showtimes xml feed.
  • Added an option for enabling additional javascript in RTN pages.
  • Added an option to set an indention character to be used on the pickup viewer.
  • Added an option to include a time adjustment on ticketing reports.
  • Added an option to restore deleted films from the new scheduler.
  • Added support for Tandem HR timeclock export.
  • Added an option to include a tip line on the credit receipt for EMV transactions.
  • Added logging to the secure tip entry procedure.
  • Added additional logging to the LRS pager request procedure.
  • Added IE version number to the system report.
  • Added additional preliminary tables for customer tracking.
  • Added option to print an internet ticket pickup signature receipt for guest to sign on pickup.
  • Added email verification to web reporting signup.
  • Added start dates to scheduled titles in the showtimes.xml.
  • Added upcoming titles to the showtimes.xml.

 

CORRECTIONS:

  • Fixed issue checking loyalty details on the kiosk when no rewards are configured.
  • Fixed internet ticketing email issue that was caused when issuing a zero priced ticket online.
  • Fixed problem causing the Mag Card Details report to crash when all dates were selected.
  • Fixed problem causing the pin-pad payment window error when no gift card payment types are enabled.
  • Fixed Windows version that do not natively support TLS 1.2 to work without installing dotnet 4.5.

 

CHANGES:

  • Changed the internal procedure for tab creation.
  • Updated the public IP detection providers to avoid IP6 info.
  • Updated remote mag card registration to include phone number.
  • Updated the credit deposit report to support tips.
  • Updated remote fill order receipt to indicate if the transaction was a refund.
  • Updated the sales log to sort by receipt number when transactions are sold within the samesecond.
  •  Made adjustments to increase the transaction speed 3x.
  • Updated the RTS modifiers to apply the sub item discounts when the main item is hidden.
  • Updated the multi-tender window to select the amount text when the window is opened.
  • Updated the remote receipt to include the customer information on quick service transactions.
  • Changed the text "Debit Remaining" on the receipt to return "Gift Card Balance Remaining".
  • Updated the item cost setting to allow for more than 2 decimal places.
  • Updated the batch close procedure to support tips that were submitted through the secure cardreaders.
  • Updated the shift reports to support tips that were submitted through the secure card readers.
  • Updated the Transfer Within Building process to check if the item exist in the receiving stationbefore completing the transfer.
  • Reduced the initial height of the password group screen to support low resolution machines.
  • Changed API Schedule call to not include unused tickets.
  • Updated the network connection window to support SSH only connections.
  • Removed the signature line from the customer credit card receipt for EMV payments.
  • Updated RTN Gift check, Loyalty check, and Loyalty register pages to use Recaptcha v2.0
  • Updated the sold out check to account for held seats.
  • Updated RTN E2E pages to use Recaptcha v2.0 for Gift and Loyalty.
  • Update RTN to only require a single Recaptcha verify per transaction.
  • Updated the tip entry for non-restaurant mode to support secure credit card tips.
  • Removed the film code auto generation when adding a new film from the internet film list.
  • Updated the discount setting for password groups to allow the selection of a list discount.
  • Removed the auto selection for titles on the internet film list.
  • Removed extra MP server DNS resolve when EMV card reader is used.
  • Rts giftcards and NCR giftcards can be used in the same transaction.
  • Increased transaction speed by batch disk writes.
  • Automatically correct for heavily loaded servers failing service timeouts during startup.
  • Updated drivers license decoding to support additional date formats and name formats.
  • Updated reserved seating voids to match specific seat ID.
  • Update the kiosk to print the tickets before the receipt.

May 30th, 2017

 

ADDITIONS:

  • Added an option to prompt for the tip on secure credit card processing readers.
  • Added restaurant support for holding receipts.
  • Added additional default ticket and receipt layouts to RTS.
  • Added additional logging for digital signage.
  • Added delayed tab opening on non-restaurant mode until after the item has been sent

 

CORRECTIONS:

  • Resolved problem causing the pickup viewer to not display the pager number if the transaction was paid with credit.
  • Fixed problem causing kiosk configuration to not save button text correctly.

 

CHANGES:

  • Updated the date and time pickers that are used in RTS to avoid Windows Creator bug.
  • Updated the concession summary report to query the database correctly when only a single date was selected.
  • Updated the "Exact" change button on the restaurant payment window to deduct the amount from the total as expected.
  • Updated the custom tickets to include location name and ad line on ticket pickups.
  • Optimized employee name caching.

May 22nd, 2017

 

ADDITIONS:

  • Added SSH Security Subsystem
  • Added logging of MP batch summary XML
  • Added the auditorium name that should display on tickets to our custom tickets.
  • Added extra protection to the transaction when the mag card server does not respond.
  • Added TLS level to internet log.
  • Added new password setup form.
  • Added detection and auto start for Canadian EMV credit card server.
  • Added additional space to the sales column of the top movies report
  • Added a kiosk option to block advanced ticket sales.
  • Added protection to eBOR to prevent it from sending an empty file on days without scheduled performances.
  • Add support for Canadian (Canadian EMV/Debit)
  • Added Microsoft custom control node to app manifest to fix Windows 10 creators edition hiding datetime picker text.
  • Added Canadian EMV to kiosk credit card check.
  • Added integration with Brunswick bowling Sync System.
  • Added option to export online ticketing details from the advance pickup search window.
  • Added support on several reports for the updated Web Reporting.
  • dded support for the username and passwords for SSH file server access.
  • Added the server datapath to crash reports.

 

CORRECTIONS:

  • Changed Internet Ticketing to display the tickets with net price if the "show ticket tax" option is enabled under setup – ready ticket network – options.
  • Updated the pickup viewer to change the background to yellow for discounts and red for voids.
  • Updated the <Link> in the API schedule response to use updated parameters.
  • Updated the new ingenico devices to be recognized as EMV.
  • Updated the Vantiv Field Loader link
  • Updated support for reprinting custom receipts.

 

CHANGES:

  • Fixed issue causing the move seat feature to not work on usher stations.
  • Fixed problem causing items to be cleared from the selling screen when modifier items were selected.
  • Fixed modifier discounts in restaurant mode.
  • Fixed problem causing duplicate receipt numbers in the pickup viewer.
  • Fixed problem causing thumbnail images to not generate for Digital Signage.
  • Fixed the reserved seat legend image for non-E2E pages.
  • Fixed Canada manual entry secure credit cards.
  • Fixed problem causing the add pass window to reset the expire date to one month.
  • Fixed kiosk pickup tickets button position when the buy button is disabled.
  • Fixed the header on the concession summary report.

March 6th, 2017

 

ADDITIONS:

  • Added option to disable single seat warning on internet ticketing
  • Added the original receipt number to the kitchen order database.
  • Added additional lines to the remote printers to support lower cutters.
  • Added support for ICMP bluetooth credit card reader.
  • Added retries when patching RTS due to antivirus blocking disk access for an unreasonable amount of time.
  • Added 6 hour force reload into advertising signs to avoid Chromecast firmware memory leaks
  • Added option to require a confirmation when finishing an order on pickup viewer.
  • Added option to restore a finished order from the pickup viewer panel.
  • Added database table for cash tip tracking when closing a server bank station.
  • Added option to use an arrow to indent the fill order receipt.
  • Added an option to adjust the font on the pickup viewer order window.
  • Added the tax items to the print info for custom receipts.
  • Added an option to the showtime schedule report to use a time adjustment.
  • Re-added the chime on new orders to the pickup viewer.

 

CORRECTIONS:

  • Updated the ticket daily/open report to set all report types to true when attempting to view the report with no report types selected.
  • Updated the pickup viewer to include the receipt number and pickup number.
  • Updated the method used to calculate the tax on the tax by subtotal report.
  • Update the tab viewer to support the new tab system.
  • Updated the historical pickup viewer display to show the latest orders first based on completion time.
  • Updated the remote printer receipts to use the same template for cash, credit, and sent orders.
  • Updated the confirmation page and email to use the place (section) for reserved seating.

 

CHANGES:

  • Fixed problem preventing RTS from saving a title without a rating selected.
  • Fixed IBM SurePOS 500 cash drawers which share customer display ports
  • Faster time out when credit card processors not responding during batch
  • Optimized internet ticketing purchase page to handle reloading multiple times on apple devices.
  • Fixed problem causing internet ticketing to fail when selecting a place with mis configured reserved seating
  • Changed movietickets.com schedule send timeout to 120 seconds from 30 seconds.
  • Removed employee name from pickup viewer finish printout.
  • Fill order printers now print sub items for main items if main item has a fill order printer assigned.

February 7th, 2017

 

ADDITIONS:

  • Added status window to show progress of the copy function in the new scheduler.
  • Added concession item importer
  • Added Descriptive audio amenity to Auditorium, film, and showtime settings.
  • Added search box to remote item routing window.
  • Added an export option to the online gift card purchase log.
  • Added Graphical Restaurant Table Service
  • Added Paycor timeclock export.
  • Added "DC" to the state list for online gift card purchases.
  • Added the history view back to the pickup viewer
  • Added a credit card tip report
  • Added support for ICMP bluetooth credit card reader
  • Added a check on SSDP discovery to stop multiple instances from being created when searching for Chromecast.
  • Added purchase GUID check before credit card preauth for online ticketing.
  • Added caching to internet ticketing confirmation pages
  • Added send/receive timeouts to Chromecast TCP calls.
  • Added database table to store tip log entries
  • Added support for Canadian Interac (Canadian EMV/Debit)

 

CORRECTIONS:

  • Updated Lookup mag card and edit mag card to show city and state.
  • Updated the item sales report to round decimal values to 4 decimal places and fix whole numbers.
  • Updated the Conc Sales vs Inv report to round decimal values to 4 decimal places and fix whole numbers.
  • Updated Mag card transfer to skip the local database write if the remote query fails
  • Updated Rentrak EBOR to combine tickets based on price when needed.
  • Updated the default start date/time of the ticket daily report
  • Updated the online gift card purchase log to include additional columns.
  • Updated non-E2E reserved seating to use seat type and seat price codes
  • Updated the Paycor export to support multiple weeks.
  • Updated the confirmation page to have the actual confirmation number under the barcode (include check digit)
  • Updated the ticket designer to display the ticket name in the title bar
  • Updated online loyalty/gift card check to strip dashes from card numbers.
  • Updated gift card detail report to include a "Balance on Selected Date" column.
  • Updated the Tax by Subtotal Report to support multiple tax rates.
  • Update LRS Pager functions to support the updated table.
  • Updated the Tax by Subtotal Report to support multiple tax rates.
  • Updated the inventory cost report to use 4 decimal places
  • Updated the save on film settings to prevent illegal characters.
  • Increased internet ticket pickup day limit to 180 .
  • Modified pickup receipt to include an indent character, dividing line before each item
  • Changed timer for processing chromecast app status
  •  

 

CHANGES:

  • Fixed the clock on digital showtime signage
  • Fixed issues with the purchase confirmation prompt on Firefox browser.
  • Fixed Daily Attendance total to account for time adjustment on general entries report when enabled to use time adjustment.
  • Fixed online gift card purchase log reporting fulfilled physical gift card purchases as an "Open Order"
  • Fixed the sort order of section names for the internet ticketing page.
  • Fixed problem with seat holds not showing the correct color when in button mode, and seat display not clearing correctly
  • Changed online gift cards to allow zero priced shipping costs.
  • Fixed seats not showing as sold when in hold state for the online ticketing pages
  • Changed reserved seating pick to avoid ticket pricing popup when all seats are same custom seat price.
  • Fixed Reloading gift cards on kiosk when using secure card readers.
  • Fixed Hollywood Software transmission to send file when location had no sales.
  • Fixed the barcode alignment on passes that are printed on "PRACTICAL (2X3.25 TICKET)", "BOCA (2X3.25 TICKET)", "PRACTICAL (4X2 TICKET)", "BOCA (4X2 TICKET)"
  • Fixed problem with printing from sales log.
  • Fixed issue causing stockrooms to not display on the station open window.
  • Fixed problem with registered card lookup stopping its lookup after the first prefix is queried.
  • Fixed problem with deleting ticket prices when the ticket is included in the pickup table
  • Fixed issue with Apple devices when reloading purchase page multiple times.
  • Fixed the "is working" warning on pickup viewer.
  • Fixed issue causing lookup register card to crash when selecting a card number without registration information.
  • Fixed problem causing manual refunds on EMV readers to fail with error "TRANSACTION NOT COMPLETE - Invalid Tran Code".
  • Fixed invalid Sequence Number causing secure card reader to not work
  • Fixed "Value Cannot Be Null" error when attempting to add a new Advertising Sign in Digital Signage
  • Fixed Issue causing kiosk to crash when using a gift card for payment.
  • Fixed currency format to use parentheses for negative values
  • Fixed issue with Digital Signage getting images when invalid characters in film settings
  • Fixed RTS assigning the incorrect report numbers for kiosk and internet stations.

 

October 24th, 2016

 

ADDITIONS:

  • Added option to absolutely position the reserved seating grid on kiosk.
  • Added the ability to add a background image specific to the reserved seating page.
  • Added option to shift report to use time adjustment for the general entries report when ran by date.

 

CORRECTIONS:

  • Updated the RTS installer to no longer set large buttons on new installations.
  • Updated buy request API call to include 3rd party ID node.
  • Updated VX805 EMV transactions to block merchant signature receipt when amount is less than preconfigured signature requirement amount.
  • Updated Rentrak and Hollywood software preview, preventing occasional crash when there are closed performances for preview date.
  • Changed batch number assignment method when Vantiv/MPS servers are slow to respond.

 

CHANGES:

  • Fixed reserved seating cache when an asset type exists with no image.
  • Fixed focus loss problem on print passes window from selling screen.
  • Fixed problem with deleting from film list.
  • Fixed historical reserved seating ticket sale lookup when the seat row/col description has been edited.

 

 

 

 

 

October 17th, 2016

 

ADDITIONS:

  • Added PCX encoding when sending bitmaps to FGL printers (Practical & Boca)
  • Added keyboard to the register card window.
  • Added ability to internet server to restart UI RTS when running in kiosk mode.
  • Added phone number to edit registered card form.
  • Added lookup registered card by driver license swipe/Scan
  • Added phone number to lookup registered card screen.
  • Added auto detection during install to detect local RTS servers.
  • Add API call to get reserved seating layouts
  • Added license retry to digital signage is server is not working during initial check.
  • Added special character protection to Rentrak and Hollywood Software preview.
  • Add API call to verify seat selections are valid
  • Add support for Windows printers (winprint:) when using custom bitmap receipts and tickets
  • Added status dialog to employee screen EMV pay credit.
  • Added direct USB printer detection for Custom:VKP80II

 

CORRECTIONS:

  • Fixed type on image directory names for kiosk moviebutton images
  • Fixed problem with closing the swipe card prompt on kiosk
  • Fixed problem with mag card lookup that would cause RTS to crash when it is unable to access the mag card server.
  • Fixed problem where ingenico EMV transactions would still print a signature receipt when signature amount not reached.
  • Create Rts Stub Installer for web which detects rts installs on the local network and downloads them directly.
  • Fixed problem with Rentrak / Hollywood software preview when there is no data to display.
  • Optimized the lookup register card search.
  • Fixed problem where kiosk would hide prompts on click.
  • Optimized the SSL input pipeline in internet server

 

CHANGES:

  • Update RTN confirmation pages to include ticket taxes broken out, if option enabled
  • Updated VeriFone VX805 to prompt with a beep to remove card after the transaction.
  • Updated RTS email configuration to accept an IP address in addition to DNS names for SMTP servers.
  • Updated RTS to attempt database maintenance the following day if machine is powered off overnight.
  • Updated RTS to attempt update check the following day if machine is powered off overnight.
  • Updated RTS to periodically check for updated version.
  • Updated the selling screen to support multiple general places with single ticket type enabled.
  • Updated RTS installer to skip SQLite to postgres conversion on new servers.
  • Updated text on performance scheduler to "Hide" in place of "Delete" on the film option menu.
  • Fixed Reserved Seating not removing Asset IDs from seatinfo when removing the asset
  • Removed "Remove terminal credit card clearing" from File - Options - Other
  • Fixed key not present error when trying to save station item list with an item that did not exist in the current.item table
  • Edited deposit from shift total is crashing when no shift is selected
  • During initial software install on 64bit OSs, Visual C++ 2013 64 runtime is not installed if 32 bit runtime is already installed
  • Partner SP850 image has a bad VC install, installer now runs vc install every time

 

 

 

 

 

September 19th, 2016

 

ADDITIONS:

  • Added a credit notifier on drive in mode tickets if transaction includes a credit card.
  • Added additional null checking to hollywood software configuration loader.
  • Added clock options to the directional sign config in Digital Signage
  • Added warning prompt when deleting images from the ad display master image list.
  • Added option to Digital Signage clock to hide seconds and AM/PM markers.
  • Added header to station inv. report.
  • Added the employee count to the department totals section on the payroll report.
  • Added phone number to mag card registration.
  • Added sorting to the schedule locations listbox.
  • Added option to clone a location in Microsoft Dynamics export.
  • Added/Updated RTS for Mag Log errors.
  • Added an API user filter to the ticket log report.
  • Added a comparer to batch close for MPS Batch vs RTS Batch.
  • Added option to disable the pager transmission and allow for only a pager prompt during selling.
  • Added native support for SP-850 cash drawer.
  • Added option to prompt for signature when pin credit is used.
  • Added option to prompt for signature when pin debit/credit.
  • Added control to wake up sleeping monitors.
  • Added sha1 and sha2/256 digital signature to installer and main application.
  • Added close time column to the remote receipt table.
  • Added support for Ingenico ISC250 EMV.
  • Added license locking feature to avoid license invalidation.
  • Added installer for EMV DialIP Pay
  • Added latest DSIEmv release.
  • Added installer for vantiv ingenico pin pad update software.
  • Added config to run EMV server on any machine.
  • Added confirm prompt when deleting/closing a show from the new scheduler when the show is open for sales.
  • Added network connection string to local log during startup.
  • Added test for local EMV server TCP connection.
  • Added auto open private firewall ports for DSI EMV client communications server.
  • Added update DSIEMVX.ocx from internet server if older version is installed.
  • Added USB printer model detection for Citizen CBM 1000.
  • Added purchase disclaimer click event to label text for internet ticketing.
  • Added additional logging to resized disk images checking.
  • Added EMV Printer support for practical printers.
  • Added USB detection for Practical PITX 2003C printer.
  • Added PG_LargeObject vacuum on the first of every month
  • Added EMV support to kiosk stations.
  • Added reset for scale COM port.

 

CORRECTIONS:

  • Fixed Digital Signage Schedule to not pull the schedule on load.
  • Fixed the Ushers checkseats that was swapping seats incorrectly.
  • Fixed conversion from auditoriumname to screen number on iternet ticket pickup for individual tickets.
  • Fixed Digital Signage writing showtime rows outside of content container.
  • Fixed Release Seats for API.
  • Fixed partial authorization issues on batch close
  • Fixed signature receipt not printing on split payments with ingenico card readers.
  • Removed Unique index contraint from magcardregistration phone number field.
  • RTS web server Authorization header is no longer case sensitive.
  • Fixed auto logoff when using multiple add money screen.
  • Fixed saving scale tare item links.
  • Fixed missing closing div tag in no paging showtimes signs.
  • Fixed mouse up issues on enter card form.
  • Fixed "Ticket Credit Error" when attempting to redeem a free ticket on overlapping seats.
  • Fixed mouse click issue on count in/out form.
  • Fixed Selling screen graphic link problem when connection to multiple servers.
  • Redesigned the credit card setup window.
  • Fixed SP-850 cash drawer driver update from requiring admin rights for installation.
  • Moved intercard and MercuryGift to debit options window. (setup - Magcards - options)
  • Fixed split tender transactions from adding credit card record to the database incorrectly.
  • Stopped workstations from attempting to create a server backup if server path is not a non routable IP.
  • Fixed Internet Ticketing confirm prompt in IE.
  • Fixed Internet ticketing reserved seating violation call to show violations after warning

 

CHANGES:

  • Updated directional signs to remain active after tickets are closed.
  • Updated the Late / Early ticket warnings to reset after 30 seconds.
  • Updated reserved seating online to scale legend image with browser resize.
  • Updated selection window to use mousedown instead of mouseup. Resolving auto selecting tickets on ticket exchange.
  • Updated E2E confirmation email formatting.
  • Updated customer reserved seating screen to use the correct fore color.
  • Updated card verification for non-RTS issued gift cards.
  • Updated RTN single seat message to remove color name
  • Updated the way the Microsoft Dynamics export formats the numbers prior to building the export.
  • Updated reserved seat update to check for place instead of the showtime.
  • Updated the pickup viewer to display the kitchen time when viewing completed orders.
  • Updated gift card registration to always return a value on write.
  • Changed the Ticket Log employee for internet transactions to the API User if available.
  • Improved email format check on non-E2E and E2E internet ticketing.
  • Updated API VerifyTransaction call to return confirmation number if good transaction.
  • Updated ticket checker to not include refunds in the sold value.
  • Updated mag card registration to write a null value if phone number field is blank.
  • Updated Location Name change to include updating the Log.Tranlocation table.
  • Updated codsign key due to expiration.
  • Updated configuration button to change color when first initilizing an EMV credit card reader.
  • Updated Advertising display to keep the monitors awake when customers are in building.
  • Updated Custom esc/pos bitmap graphic rendering making it 10x faster.
  • Updated customer pick warning for reserved seating to not cancel when a blank area is clicked.
  • Updated the internet test window to response faster if internet is down.
  • Updated weight on scale to round before adding it to the transaction.
  • Updated the setup password window to prompt the user to delete future schedule records prior to deleting a user.
  • Changed winio init for SP850 and PT6315 cash drawer ports.
  • Updated MPS Dev. test server hostnames.
  • Updated DNS resolution on gift card email sends to use the newer resolver.
  • Updated online mag card registration to not require a phone number.
  • Updated station cash drop report to use station names.
  • Updated internet server to use high performance IO completion ports.
  • Updated internet server to terminate open socket connections.
  • Updated DSIMercuryIP_Dial.exe to load on startup for Windows XP machines.
  • Updated Ping Log to delete old lines.
  • Updated Digital Signage to only download graphics if the size has changed.
  • Removed callback async error from logs when remote connection is unexpectedly closed.
  • Updated Chromecast IP rotation check to use network MAC addres instead of Chromecast network MAC address
  • Updated replication logging to remove historical records.
  • Updated receipt printing to force receipt on DATMAX printers correctly.

 

 

 

 

June 27th, 2016

 

ADDITIONS:

  • Added change display pop up when transaction is complete.
  • Added option to block a transaction if the cash drawer is left open.
  • Added communication status to selling screen while processing mag card transactions.
  • Added ability to detect if a Posiflex 4xx5 cash drawer is open.
  • Added a configuration window for the following options (enable change popup on transaction complete, enable block selling while cash drawer is open, enable clear register after change display is closed)
  • Added remote tech support on network down.
  • Added additional categories to multiple item setup (earn points, display on fill order, amount entry, reward only, unit calculation)
  • Added option to skip ingenico signature.
  • Added option for users to adjust when showtimes change to the next available performance time.
  • Added USB chip detection for epson TM T20II printers.
  • Added search list box to the internet film list window.
  • Added display name to multiple item setup window.
  • Added phone number to the online mag card registration.
  • Added a column to the hollywood software configuration table for "FTP Server" address.
  • Added ability to adjust the advertising display to display certain images during different station statuses (selling or non selling)
  • Added individual card log call from online gift card purchase window.
  • Added option to export seating layouts as graphics.
  • Added ability to hold reserved seats for a cusom length of time / during the performance.
  • Added an option to hold seat until end of performance.
  • Added an FTP server field to the hollywood software settings.
  • Added a prompt to internet film list to notify user if the internet is down at the time of load.

 

CORRECTIONS:

  • Fixed film summary on kiosk from overlapping the buttons.
  • Fixed sales log print preview to no longer crash when attempting to preview a transaction without a signature.
  • Fixed ticket prices not sorting correctly in Safari (mobile and desktop)
  • Fixed free tickets being available on reserved performances when the default price category was not used.
  • Fixed online ticketing not returning the correct ticket types if multiple places are in a schedule location.
  • Fixed online ticket to use the "Place Reserved" flag instead of "Showtime Reserved" flag.
  • Fixed "Force image Update" in Digital Signage
  • Fixed reserved seating showing screen when hidden after using seat hold.
  • Fixed ticket price in tender menu from combining ticket price and link item.
  • Fixed reserved seat customer display not saving if only the show disclaimer option is changed.
  • Fixed duplicate entries being generated on save in main.rentrakconfig table.
  • Sign display now works when starting in interactive / non service mode.
  • Customer pick screen no longer locks up if screen is click while companion warning message is displayed.

 

CHANGES:

  • Updated how the internet server accepts new connections.
  • Updated reserved internet ticketing to prevent the sales of held seats after seat lock expires.
  • Updated Kiosk and internet ticketing to display held seats as sold seats.
  • Updated mag card communcation to use TLS 1.2 encryption.
  • Updated MT.com schedule to account for tickets being disabled after sales have been made against them.
  • Updated the installer to enable reserved seating 2nd monitor by default.
  • Updated the installer to set epson ticket layouts to type 2 doorstub by default.
  • Updated kiosk to to account for partial gift card payments.
  • Updated "Add Pass" to prevent a pass being added to a card that does not exist in the mag card database.
  • Updated the local computer window to update the available drivers when printers are refreshed from local computer.
  • Updated deposit breakdown to use the authorized transactions instead of transactions in batch.
  • updated deposit breakdown to account for shifts closed after midnight for previous days business.
  • Updated the reserved seat hold configuration to account for nonstandard characters.
  • Updated Ticket monitor to account for seats sold in all sections.
  • Updated the choose picture window on concession item setup to center screen.
  • Updated the picker list window to accept "enter" to finish selection.
  • Updated the station number that was being logged when adding a pass to a card from the selling screens "Print Pass" option.
  • Updated the kiosk configuration window to prevent blank configuration names.
  • Updated the "Change my password" option to account for passwords that are larger than 10 characters.
  • Increased the size of the QR code on internet ticketing confirmation page.
  • Disabled the ability to add a code to the CS code field on film edit unless added through CS film list.
  • Optimized schedule exports

 

 

 

 

May 24th, 2016

 

ADDITIONS:

  • Added additional API calls for Fandango.
  • Added native TLS 1.1 & 1.2 which is not dependent on OS version.
  • Added support for Zebra KR403 printers.
  • Added logs to RTS to detect windows run time.
  • Added additional amenities (PFE, Dolby Atmos, RealD3D, Sony4K, DtsX, Auro3D, Fedelio, Captiview)
  • Added the ability to change the row description for multiple seats at once on graphical reserved seat editor.
  • Added a preview option to both Hollywood software and all Rentrak exports.
  • Added the option to configure Rentrak and Hollywood software from the manual send window.
  • Added additional logging for the hosted checkout batch process.
  • Added an option to the price category window to create a new price category, automatically including the selected price categories.

 

CORRECTIONS:

  • Fixed problem with kiosk background being cleared.
  • Fixed assets sometimes not appearing on kiosk reserved seating.
  • Resolved issue with the performance summary report sometimes not listing totals correctly for a performance.
  • Resolved problem with online loyalty check not displaying correctly if card only includes 1 ticket reward.
  • Fixed the progress bar on the batch close window not updating during batch process. (hosted checkout batch only)
  • Fixed Reserved seating on kiosk not checking for asset when updating button when not in button display type.

 

CHANGES:

  • Updated the start/end receipt showtimes report to no longer distort the print when it includes a long title.
  • Updated the advance pickup search window to better detect when a ticket has previously been printed or voided.
  • Updated the employee selling screen to display the individual place tickets instead of all ticket types for the reserved location with multiple places.
  • Updated the new TLS certificate.
  • Auditorium signs no longer show a blank screen when no show is available to display.

 

 

 

 

April 25th, 2016

 

ADDITIONS:

  • Added option to change the Name format on payroll report
  • Added check to see if mag card in DB when swiping gift or loyalty on kiosk
  • AddHTML5DocType and AddViewPortMetaTag Not Working
  • Added whitelist for TLS1 to support xp machines using remote mag cards
  • Added check for Chromecast switching IPs after initial load
  • Added prompt to pick group when adding new RTS user password
  • Added more descriptive error message when remote mag card server is not reachable
  • Added additional null checking to the Microsoft
  • Dynamics export. This resolves any problems exporting a deposit that did not include credit card details
  • Added call to check for ticket redemption
  • Added default selection of CASH DRAWER PRINTER
  • TYPE=OposNet:SP850CashA when installing on SP850
  • Added database cleanup for old rentrak configurations
  • Added color to sales log to easily see voids and open cash drawer

 

CORRECTIONS:

  • Needed a way to hold a group of seats at the register
  • frmTimeClockAddManualPunch - Update Status reloads each employee's clock status on another database connection.
  • Apostrophe in a display title is displayed as ' on show times dsigns
  • Changed title on deposit total window to shift / deposit total
  • Sp850 has the path in the registry set to a string instead of an expand string
  • Old schedule not saving show settings unless 3d is clicked last and some other settings were fixed
  • Added valid and expired ticket credits to the mag card - system
  • Bad DNS settings crash software when attempting remote mag card transaction
  • Added Device Manager to control panel options
  • Added Services to control panel option
  • Added a way to view all the active seat holds
  • Rentrak Ebor automatic sending was not working unless an auto email ticket address was entered
  • Added a prompt to alert user if no ticket types are available for a reserved performance they are trying to sell to
  • Added SP850 and Senor to software install choices

 

CHANGES:

  • Change mag card daily log to use start and end date time picker and add filter for log types
  • Updated plugin.dll when software starts, when installer is not run
  • Updated the sales log receipt to return signatures for open CC transactions
  • Allow multiple places in a single location schedule
  • Increased time failed mag card messages are displayed to user
  • Fixed reserved seating asset issue when no image in database
  • New scheduler automatically shifts to its default position after saving edits on a film
  • Single Seat Warning fires on Kiosk if there is an aisle to the left of the first seat
  • Changed schedule exports to support multiple places in location
  • Created BMP from capture signature is being pruned
  • Fixed Reserved Seating not removing Asset IDs from seatinfo when removing the asset
  • Removed "Remove terminal credit card clearing" from File - Options - Other
  • Fixed key not present error when trying to save station item list with an item that did not exist in the current.item table
  • Edited deposit from shift total is crashing when no shift is selected
  • During initial software install on 64bit OSs, Visual C++ 2013 64 runtime is not installed if 32 bit runtime is already installed
  • Partner SP850 image has a bad VC install, installer now runs vc install every time

 

 

 

 

 

April 3rd, 2016

 

ADDITIONS:

  • Added option to Kiosk config to enable/disable 'Prompt on Companion Select'
  • Added option to Kiosk config to enable/disable 'Prompt on Wheelchair Select'
  • Added email setting to user passwords in database
  • Added status update while updating database during software startup
  • Added printer detection to local computer - TM88IV
  • Added print from sales log of Ingenico stored signature
  • Added a selection for the type of remote control when pressing the remote control button on the tech menu
  • Added writing server info to splash screen when checking serial number
  • Added set google open DNS to tech menu for individual computer
  • Added printer detection for Zerbra KR403
  • Added column for concession prices in multiple item setup
  • Added card transfer option to the lookup registered card window
  • Added message after re-sending internet confirmation emails manually
  • Added option to resend online ticketing confirmation email
  • Added a customer phone number to mag card registration

 

CORRECTIONS:

  • Local Password file for restoring the desktop during network down was not creating the backup password file correctly
  • Check Column Exists was not working in postgres database update
  • Fixed font family not being set on kiosk config load
  • Fixed the password bypass function
  • Retrak is sometimes failing when using active FTP transfers - changed to passive
  • When adding inventory to a stockroom while the item does not exist in the stockroom prompt to add the item (if the user has rights)
  • Pickup viewer now has a sound notification when order is added

 

CHANGES:

  • Remote control from tech support window needed access to other remote choices
  • Moved SqlQuery to RtsInterop2
  • Boxoffice Report now displays the Net total when being ran without displaying ticket types.
  • Changed Password Bypass button on network down to restore desktop
  • Ticket Open report is now filtering by day properly when trying to view a date range report.
  • Com5:115200, n, 8 ,1 is now in the default selections for credit card printer
  • Changed the reserved seating register display to list all the seats together to take less height
  • Progress bar on reserved seating is now blue on selling screen
  • Restoring the desktop adds RTS to startup when machine when running in service mode.
  • Option to close batch without closing deposit

 

 

 

 

 

March 13th, 2016

 

ADDITIONS:

  • Added computer name to "could not find batch number" email (PG and SQLite)
  • Added transaction total to HTMLEmail in non-E2E confirmation emails
  • Added the dates and report type to the report header for the concession summary report
  • Added the Sold From location RTN to the tracking number on gift card purchase email.
  • Added Intercard gift card processing
  • Added a way to create a specified number of rows/columns at once to a new reserved seating layout.
  • Added additional XSS protection
  • Added option to prompt to print customer credit card receipts
  • Added detection to start the internet service if not running.
  • Added user defined kiosk button text
  • Added Legend Image for use online and on selling screen.
  • Added a new password setting for reserved seat swaps
  • Added option to round Loyalty earned points
  • Added option to print multiple copies of receipt
  • Added option to force receipt on ticket sale
  • Added option to print multiple copies of receipt
  • Added option to force receipt on ticket sale
  • Added an option to the item sales by employee item configuration window to hide deleted items.
  • Added options to web server passwords to disable custom seat types.

 

CORRECTIONS:

  • Fixed ticket groups in E2E reserved seating when using custom seattype or seatprice codes
  • Fixed reserved seating issue when picking ticket credits when a certain number of credits were available
  • Fixed problem where multiple day setting was not being written to the config for ticket daily reporting.
  • When all windows services are not responding, RTS would not start.
  • Fixed issue with partial backup files being created when backups failed
  • Fixed internet ticketing credit card types accepted when nonE2E
  • Fixed 'Loyalty' button placement when 'Check Status' is enabled on the kiosk
  • Fixed issue with reregistering IP from internet service monitor.
  • Fixed issue with multiple tickets printing for the same purchase when multiple payment types are used for online ticketing. Only reachable when picking up from advance pickup search.
  • Special Modifiers not working correctly when multiple items in register - the first item was used for the multiplier for the special item

 

CHANGES:

  • Connected USB printers are displayed in local computer
  • The display name is populated with the company name if blank
  • During a license violation, current licensed machines are displayed to the user
  • When no selling stations are configured, a message is displayed giving instructions on how to configure
  • Block the addition of additional sections to reserved seating layouts.
  • Software restart was slow in kiosk mode
  • New seat swap reserved button was not printing a new ticket
  • Updated purchase cancellation procedure for internet ticketing purchased.
  • Updated Epson Ticket Classic failing when Rating too long
  • Updated Deposit recap weekly to filter the daily admissions totals by location.
  • Updated Allocate inventory count to sales option to be turned off on new setups
  • Faster Rentrak hourly queries
  • Update Deposit recap weekly payroll total to include non conventional shifts.
  • Updated the CC last four on confirmation emails to be four characters long.
  • Customer name can now be passed into the Out-of-scope third party purchase API
  • Updated the export item editor for quickbook exports.
  • Unstable internet connections were causing a long timeouts during Vantiv processing
  • Print internet tickets from viewer was not enabled for some preconfigured password groups
  • Updated the new scheduler to allow you to delete performances with sales.
  • Optimized the Queries ran after completing a transaction.
  • Increased the speed of pickup tickets search
  • Increased speed of transactions on slower XP machines
  • Updated inventory transfer within building window to not display deleted items.
  • Updated advance pickup search window to display all cards used for payment in the detail grids.
  • Updated SeatChart API to reflect the web server password disable custom seat type change.

 

 

 

 

February 14th, 2016

 

ADDITIONS:

  • Added null protection to the registered member information gathered from enter card function
  • Added Card type, last four, and authcode to API e2e Purchase response
  • Added options to swap seats, exchange ticket types, and view seat history to the reserved seat pick window
  • Added auditorium number to confirmation emails.
  • Added logging to close tickets, rentrak gross, hollywood software send, and EBOR send.
  • Added Ticket print when swapping seats
  • Added option to set the inventory correction warning amount
  • Added an option to RTN to prompt customer before completing a transaction to confirm the purchase. (Added an confirm prompt (if enabled) to verify title,date/time,tickets before completing a purchase.)
  • Added menu option to restore deleted concession items
  • Added a cache reload to the reserved seating if layout is changed
  • Added Auditorium Sales Summary report to ticket daily
  • Added prompt to close tickets to ticket daily form when user runs a report for a day that doesn't return any sales data.
  • Added the ablility to enable stock order on stockrooms if the item has a stock from station enabled. (not set to stock from create)
  • Added function to detect if IP6 is enabled on machine
  • Added additional code to assist with moving server to a different machine.
  • Added hash params to image URLs and JS URLs
  • Added the option to adjust the cost of an item
  • Added security prompt when trying to view station report without appropriate permissions.
  • Added default style to 'Use Gift Card' and 'Use Loyalty Card' sections of the E2E checkout page
  • Added Transaction Total to non-E2E confirmation email
  • Added logging to firewall configuration
  • Added a password verfiy check to the clear card function so the user is not required to verify their password repeatedly
  • Added formatting to the card number to return a 4 digit card number when any leading numbers are zero (confirmation email)
  • Added blocking of http and optional force of tls 1.2
  • Added check to keep SoldOut and LowSeats shows on showtimes signs until the show goes unavailable
  • Added the date range and report type to the concession summary report header

 

CORRECTIONS:

  • Updated film summary report to account for larger tax totals
  • Update HOllywood software send to include performances without sales
  • Updated the rentrak EBOR to send all tickets that are being closed at that time
  • Updated E2E HostedCheckout to accept StreetAddress and ZipCode in the 'CreatePayment' request
  • Updated the ability to swap to 32bit postgres
  • Update Serial/Par/Network Port detection in the system report
  • Updated the ticket daily form for ease of adding additional report options
  • Fixed refresh on reserved seating graphical builder when editing assets or seat types
  • Fixed issue with shows not propagating when an old date was passed in on the schedule link
  • Fixed E2E HostedCheckout default StreetAddress and ZipCode values

 

CHANGES:

  • Changed the way the RTSstartup batch files work with Internet server service mode
  • Simplified the ticket daily report generation code.
  • Set the expiration date on passes to be "No Expiration" When expire date is before 1971
  • Changed reserved seating to use a central layout file (hashed and cached)
  • Increased cache time on gift card graphics

 

 

 

 

January 18th, 2016

 

ADDITIONS:

  • Added reserved section/row/seat information to ticket output on saleslog
  • Added cardtype check after card number validation to fix mag cards passing credit card validation check.
  • Added confirmation number to the advanced pickup search criteria
  • Added an RTN option for "Show Print button on confirmation page"
  • Added an option to hide print at home tickets. This stops the print at home tickets from displayed on confirmation page.
  • Added IDs to the divs, img, etc on the non-E2E conf. page
  • Added a "Print this page" button to the non-E2E and E2E conf. page
  • Added code to internet ticketing to inform guest if the transaction failed due to "not enough Seats remaining"
  • Added Rentrak Hourly send button to internet server
  • Added soldout check on E2E and non-E2E pick tickets
  • Added seat count check before processing credit card payment
  • Added seat count check before adding tickets to cart (E2E)
  • Added classes to title and showtime link elements on the schedule page (E2E and non-E2E)
  • Added additional chromecast logging.
  • Added additional logs and null protection to the transaction process.
  • Added an "AVG sales per show" column to the gross summary report.
  • Added an option to temporarily disable the auto refresh on the ticket monitor.
  • Added internet server monitor that is available when internet server is running in service mode.
  • Added an RTN option (Allow Sales After Showtime Minutes) to allow sales X minutes past the showtime start
  • Added addition logging for the EBOR Sends.
  • Deposit Recap Reports - added an option to change the percap calculation to use daily adm instead of shift.
  • Deposit Recap Reports -   Added fields for the daily adm totals so it could be referenced.
  • Online gift cards sales - Added an option to StatusMessage to indicate if the continue button should be hidden. HIde the continue button on the no schedule available error.
  • Online gift card sales - Added validation checks for email and emailconfirm.

 

CORRECTIONS:

  • Fixed the button name in the text on the creditcard page for going back to previous page.
  • Fixed the HTML for the non-E2E and E2E conf. page to correctly format the left info and conf. content
  • Fixed Sign viewer issues that occured when internet server is running in service mode.
  • Fixed Earning points on multiple level modifiers.
  • Fixed pole display not accounting for sub item discounts.
  • Fixed internet ticketing emails that failed when only having a gift card used in the transaction.
  • Fixed the EBOR form to update the checkboxes to reflect the saved information.
  • Online gift card sales - Fixed update / insert query for PG
  • Online gift card sales - Fixed status/error display on registration
  • KIOSK - Fixed credit card charge amount when gift card payments applied to the transaction.
  • Fixed IIF Export resolving issue when using "@" items.
  • Fixed an issue with how screen numbers were being assigned the custom image/s...
  • Fixed DisplayTitles that have CRLF in them

 

CHANGES:

  • Adjusted how screen / legend / background image for reserved seating draw on the screen when screen not at top.
  • Changed signviewer to start on user desktop when running in service mode
  • Screen number was being compared to the list index to get the custom screen details instead of the screen number.
  • Adjusted the default time adjustment to be 5am on several reports.
  • Updated the shift summary report to use only non percap sales total for "other percap" Calculation
  • Updated copyright.
  • Updated the log to only included failed pings
  • Updated Advance Ticket report to account for ticket prices changes.
  • Moved purchasing title/time to right side of the internet ticketing page, and added reserved seating row/seat desc if reserved performance.
  • Changed the running time (E2E and non-E2E) on the show schedule page to use Hrs Mins format.
  • Made several updates to chromecast logs
  • Made several adjustments to log levels (Severity)
  • KIOSK - Fixed credit card charge amount when gift card payments applied to the transaction.
  • KIOSK - Moved the receipt print after the ticket print.
  • Updated the internet ticketing confirmation email send code to only send emails that are valid and within a reasonable time of the performance date.(prevents RTS from sending OLD emails.)
  • Deposit Recap Reports - made adjustments to how Other percap is calculated.
  • Increased the number of days logs are stored.
  • Updated copyright.
  • Updated the log to only included failed pings
  • Updated Advance Ticket report to account for ticket prices changes.
  • Moved purchasing title/time to right side of the internet ticketing page, and added reserved seating row/seat desc if reserved performance.
  • Changed the running time (E2E and non-E2E) on the show schedule page to use Hrs Mins format.
  • Made several updates to chromecast logs
  • Made several adjustments to log levels (Severity)
  • KIOSK - Moved the receipt print after the ticket print.
  • Updated the internet ticketing confirmation email send code to only send emails that are valid and within a reasonable time of the performance date.(prevents RTS from sending OLD emails.)

 

 

 

 

December 8th, 2015

 

ADDITIONS:

  • Added option to display the concession screen after picking reserved tickets.
  • Added suggested seat selection to customer reserved seat picker
  • Added windows 8.1 and 10 detection
  • Added setup.exe to logger tracing disk file
  • Added support for windows monitor numbering in advertising display
  • Added tickettax1 and tickettax2 to the ticket designer (old designer)
  • Added additional null checking to inventory remaining report.
  • Added an update to fix multiple entries for the same location in schedule.locations.
  • Added a warning to the boxoffice report when loading titles for dates that have performances scheduled.
  • Added the shipping type to the online gift card purchase log
  • Added time logged off to the system log.
  • Updated the schedule location - undelete code to work with a postgres DB.
  • Added protection against enabling virtual gift cards without a card prefix first being created.
  • Added "Hide on internet" and "show seat types" to the seat property grid on the reserved seats graphical layout builder.
  • Added warnings for wheelchair and companion on customer display reserved seating
  • Added Rentrak EBOR
  • Added Hide passes to the Rentrak EBOR
  • Added AAM XML format to the schedule exports.
  • Added additional error logging to the shift total report
  • Switching to different ticket days reselects the first title if the current block is no longer available
  • Added load data button to the advance pickup search.
  • Updated price category and class rule clone for use with the postgres DB
  • Changed the online gift config to allow for blank theater name
  • Added protection against invalid amounts being submitted on the money entry window.
  • Text concession buttons now use the display name instead of the item name.
  • Removed zero price ticket in transaction check to allow for zero priced tickets for sale online.
  • Added Rentrak EBOR to manual Rentrak send data if enabled.
  • Added alerts on credit card failure to non E2E processing pages.
  • Added alert message when errors occur during purchase.
  • Added support for InterCard to Add/Remove Money
  • Added sort button to ticket class name
  • Added hide auditoriums and consolidate showtimes option to rentrak EBOR
  • Added search criteria to the advance pickup search header.
  • Added 6315 cash drawer support.

 

CORRECTIONS:

  • Fixed an issue where cloning a price category would skip the last price and result in an attempt to add null values to the DB
  • Fixed problem where station inventory was not being added to the history.inventory table on deposit close
  • system reports now report if user is an administrator.
  • Fixed an issue with using employee discounts with secure credit card transactions.
  • Fixed E2E reserved seating chart issues.
  • Fixed the create payment call in API to support 3rd party E2E Transactions
  • Fixed sorting on the credit card tips
  • Increased wait time and added additional logging for license serial number changes.
  • Fixed pickup viewer issue where finish button would not print receipt.
  • Fixed auto login issues on UAC enabled OS
  • Fixed Encryption key errors when converting to Postgres
  • Fixed issue where old logs were not being removed overnight
  • Adjusted the timeout when adding money to bulk cards.
  • Fixed SQL - PG Query for API mag card registration.
  • Stopped RTS from drawing an image for a blank item name on the touchscreen layout config.
  • Fixed the date sort on the receive or return report.
  • Resolved issue causing RTS to not remove historical backups.

 

CHANGES:

  • Changed color selection highlight to pink and made it thicker on graphical title buttons.
  • Updated the break sort on the employee time clock report.
  • Set the scheduler to allow schedule copies on overlapping shows.
  • Updated the initial load to be 7 days on the advance pickup search.
  • Updated advance pickup search to go back to the result window after data load.
  • Updated the schedule reports to group the schedule for multiple days if schedule matches.
  • Updated the postgres query for the bank deposit report to group the cardtypes correctly.Changed to Sha256 TLS Certificate
  • Updated the shift sort on the IIF export
  • Updated the receipt filter on the online gift card purchase log.
  • Updated the sorting on the title summary report
  • Updated the physical auditorium sort under setup - auditoriums
  • Updated the showtimes xml to use the short title in the place of the long title if the long title was blank.
  • Changed reserved seats to not prompt for free ticket redemptions if no bonus ticket types are available.

 

 

 

 

October 18th, 2015

 

ADDITIONS:

  • Mercury pay gift card support
  • Option to enable/disable customers from choosing wheelchair, and/or companion seats.
  • A microsoft dynamics export
  • Warn on companion seat to RTN
  • A system log menu option that includes internet sales logging -postgres
  • An option to the individual ticket pickup window to select all or none of the tickets listed.
  • Database transaction time logging - postgres
  • Internet credit card charge log with fail reason to postgres databases.
  • Made several adjustments to the way custom tickets worked for internet pickup and kiosk.
  • Concession selling toggle while customers are choosing reserved seats
  • Added usher reserved seat display web page
  • Added streaming replication hot backup local server to postgres database
  • Added transparent network re-connection (especially useful with poor
  • wireless connections)
  • Added refresh button to reserved ticketing screen
  • Added an option to kiosks to disable buy tickets, gift card pay option, gift card balance check, gift card reloading, loyalty registration (initial and editing), loyalty status check,
  • Manual confirmation number entry when picking up tickets, graphic buttons for titles
  • Digital Signage - Added options to display various pieces of film info on Poster sign
  • Added prompt to retry signature when Ingenico signature timeout

 

CORRECTIONS:

  • Fixed an issue where seats with no "seatpricecode" couldn't be sold.
  • Fixed issue with inventory corrections not being displayed properly on deposit close - postgres only

 

CHANGES:

  • Suppressed open cash drawer when ingenico signature is successful.

 

 

 

August 16th, 2015

 

ADDITIONS:

  • Email list when sending direct emails
  • A preview option to digital sign chromecast configuration
  • A chromecast status monitor window to digital signs
  • Additional logging to reserved seat purchase online and third party selling interface
  • Refund function (reserved seats and general admissions) to third party selling interface for Fandango
  • Troubleshooting message when misconfigured Ingenico EMV readers are configured
  • Vehicle admission report
  • Protection from error when entering invalid characters during pickup tickets
  • Option to allow manual credit card entry on secure encrypting EMV card readers
  • Additional troubleshooting messages when processing encrypting credit card on non encrypted merchant accounts
  • When decrypting credit cards for batching and an incorrect password is entered, a message indicating when the password was last changed is displayed

 

CORRECTIONS:

  • Fixed issue on some Practical printer firmware versions not printing paper gift certificates
  • Fixed duplicate email attachment issue when TLS fallback during email send
  • When windows print spooler is broken, the local computer configuration window was not loading
  • Saving a reserved seat layout is blocked when multiple seats are assigned the same ids
  • Online gift card was always enabled for custom amount for virtual gift cards
  • Editing local web site layout and information file was sometimes failing
  • Online gift cards balance check from web was not working with some remote server routing settings

 

CHANGES:

  • Increased width of ticket type field on ticket type summary report
  • Changed how error deposit is calculated on shift/deposit reports
  • Updated advanced ticket search to allow easy searching by last 4 card number, email address, or name and direct printing
  • Update payroll cost report to use decimal format if selected
  • Reserved seating Online no longer prompts for tickets types when only one type is available
  • Moved AD display graphics to the main database store when using new POSTGRES database mode
  • New schedule allows adding showtimes directly with a custom class rule and displays the class type selection window automatically
  • Moved the reward expiration date to the next line in the cash register

 

 

 

July 12th, 2015

ADDITIONS:

  • Added support for Boca, Practical, and Epson direct bitmap printing.
  • Added Cinema Source Film code
  • Added item filter to circuit detail report
  • Added automated fix to corrupted concession item setups
  • Added custom price setting per seat (reserved seating)
  • Added custom reserved seat price settings to the class rule system
  • Added date range to the report header for both timeclock employee and details
  • Added bar code capabilities to custom code printer layouts
  • Added better error reporting when secure credit card readers fail a transaction
  • Added test button to determine secure credit card reader installation status
  • Added support for TLS 1.1 and 1.2
  • Added ability to edit website additional text locally at location
  • Added multi culture configuration to custom printer code layouts
  • Added DNS cache to magcard transactions
  • Added separate configuration for cash drop printer
  • Added support for third party API sales using Out-of-scope credit card processing
  • Added distributor to rentrak report
  • Added Star TSP printer commands (needed for Star printer that will not emulate Epson)
  • Added troubleshooting for LRS pagers
  • Added LRS pager number input during transaction finish
  • Added additional retries when LRS transmitter is not responding
  • Added additional logging for movietickets.com schedule transmissions
  • Added support for fandango direct refunds
  • Added a seat checker to view additional reserved seat status and info
  • Kitchen pickup viewer - added order timer with warnings
  • Kitchen pickup viewer - added ability to view completed items
  • Digital Signs - Added a display string for directional signs
  • Online gift card - added option to enable use of custom CSS
  • Digital signage - added display and sort amenities to directional signs
  • Digital signage - added rollover minutes setting to auditorium signs
  • Digital signage - added option to output rating and running time on auditorium signs
  • Internet ticketing added ability to barcode pickup partial tickets from a transaction
  • Online gift card - added additional logging to troubleshoot fill notification emails
  • Reserved Seating - Added custom seat type translation to movietickets.com type codes
  • Internet ticketing - fixed font scaling issue on some devices
  • Online gift cards - fixed issue when using an IFrame in IE from customer site

 

CORRECTIONS:

  • Deposit export to Ascii - configuration was crashing on some database settings
  • Reserved seating warn on wheelchair was not always prompting
  • (Reserved seating) multiple seat locks and unlock are much faster
  • Secure card readers were sometimes failing in Kiosk mode
  • Deposit total window was not displaying a report group by default
  • Kiosk single seat checking was failing on some single seat configurations

 

CHANGES:

  • Updated to new SQL Query Builder
  • Changed partial authorization credit card refunds to refund customer card quicker
  • Changed to .net4 client framework from full
  • Warn when attempting to configure a second monitor when windows does not detect the monitor
  • Re-enabled credit card signature threshold on signature capable credit card readers
  • Pickup tickets allows pickup of old tickets
  • shrunk size of local computer window for low height screens
  • Internet ticketing - Reserved seats - Group display is clearer
  • Increased width of net column on boxoffice report
  • Removed EDI sending code (Rentrak purchase)
  • Kiosk - better auditorium description text
  • Native printer custom layouts now use the ticket print name
  • Cursor is now hidden in kiosk mode
  • Clearer formating for reserved ticket display in the ticket log

April 28th, 2015

ADDITIONS:

  • Added LRS Guest Pager
  • Added "Warn on Wheelchair Select" to RTN options for reserved seating
  • Added Paypal checkout option when using secure credit card checkout process
  • Added - updated kiosk to use the "Seats Display As" option
  • Added - Open tab viewer
  • Added - near press calculation on customer reserved seat selection monitors
  • Added - shopping cart / payment flow to internet purchasing when using out-of-scope credit card processing account (multiple gift card payments and multiple performances purchases)
  • Added - test code for new database server
  • Added - Out-of-Scope end to end tokenization credit card processing option.
  • Added - Support for Ingenico ISC250 signature storage
  • Added - Digital signage added slideshow poster view

 

CORRECTIONS:

  • Fixed Reserved seat selection issue when re-entering reserved seat selection in the same transaction
  • Fixed - Online gift cards failing on when incorrect sales tax configuration
  • Fixed- stale reserved locked seats are cleared faster
  • Duplicate entries were sometimes display on the internet ticket pickup search

 

CHANGES:

  • Edit station deposit was not always enabled on the close deposit window
  • Changed to new calendar control on old show schedule
  • Locked reserved seats now display with a cross hatched pattern
  • updated the Bank Cash/Credit deposit reports to now include location totals and the report total.

March 10th, 2015

 

ADDITIONS:

  • Added Theatre occupancy report
  • Added support for Out of Scope internet shopping cart with loyalty and gift card payments
  • Added additional index to increase multi-location deposit reports
  • Added preliminary tap and pay support
  • Added row and seat descriptions to internet ticketing reserved seating confirmation emails
  • Added tracking ID to internet ticketing confirmation emails
  • Added CTRL-Z undo when moving seats in graphical reserved ticketing configuration
  • Added optional shaded color overlays to reserved seating
  • Added option to use buttons or pictures on reserved seats (Online and in theatre)
  • Added an API error code when third parties are requesting seat charts for non-reserved show times
  • Added selection to the gift card detail report to select an ending date
  • Added preliminary support for Ingenico ISC250 and Verifone Vx805 secure card readers
  • Kiosk film information now displays poster, synopsis, and rating
  • Reserved seat selection now selects closest seat on missed presses

 

CORRECTIONS:

  • Reserved seating, fixed screen legend positioning in screen on button mode
  • Gift card breakdown report was sorting incorrectly when station had only non per-cap item sales
  • Showtimes.xml did not include the movietickets.com code
  • Boxoffice report was sometimes not printing the day total
  • Updated the ticket designer window to resize properly
  • Ticket monitor sorting is improved when multiple titles are in the same auditorium

 

CHANGES:

  • Blocked deleting debit sold and debit redeemed items
  • Amount entry item is blocked when more than 6 digits are entered
  • Changed to faster QR barcode generator
  • When editing a deposit from the shift total window, the edit deposit window now initially selects the same deposit
  • Removed the next and previous buttons from the show schedule window
  • Changed to .net 4 schedule control which allows better auditorium height calculations
  • Changed the new reporting library -new compilers .net4
  • Internet ticketing credit card AVS verification is now relaxed to allow processing when either the postal or street address matches

 

 

 

 

February 11th, 2015

ADDITIONS:

  • First install prompts for station numbers configuration during installation
  • First install on office machines disables licensed selling
  • First install on partner units removes all bad t500 printer variants
  • First install on selling units adds rts to the startup folder
  • Added using configuration for internet ticket pickup after showtime block time
  • Computer name is automatically changed on new installs on integrated POS models
  • Auto login is enabled when installed for the first time on an integrated POS models
  • Added a prompt to continue modifier selections when an incorrect selection is made during pick lists
  • Report emails are now adding the current user and local database information to report email text
  • Added international email character validation to customer entry email checks
  • Added support for electronic weight scales
  • Added pre-configured and user configuration of shift report options.
  • Added export/import of configured shift report options
  • Added API Remote user metrics report to deposit report
  • Added additional logging to startup of Digital Sign Software
  • Added Partner 6800 cash drawer selection
  • Added new reserved seating online customer purchase page which allows seat splitting of groups, graphical seat pictures, block group purchases, and theatre layout graphics.
  • Added switch to optionally enabled new reserved seating layout in local web server
  • Added a Top Attendance Report
  • Added expeditor's printer support
  • Added film editor button to new scheduler

 

CHANGES:

  • Showtime export was failing when old DOS show times schedules were used to generate export data
  • Incorrect number of picks selected during modifier selection now timeout automatically
  • updated title summary layout and the performance details layout removing additional spacing and adjusted the line shading
  • Changed the newspaper schedule listing to use the non page break report by default
  • Updated the weekly deposit recap report layout to remove extra unused space.
  • Updated the box office report layout to remove extra unused space.
  • Changed billing zip to billing postal on internet ticketing checkout

 

FIXES:

  • Fixed sales log export
  • The Cinedigm export was not reporting failed exports during testing
  • The auto generated daily ticket report email PDF was sometimes attaching the report twice to the email
  • End of night database compression uses a different compression method on slow disk or processor machines
  • Sales log optimization is faster for multi gigabyte database
  • Classic show schedule was sometimes snapping to 5 minutes incorrectly

January 26th, 2015

ADDITIONS:

  • Message when a time clock only user tries to log in
  • Auditorium name text to the open interface show schedule
  • New layout for show times - newspaper listing - page breaks between locations

 

CHANGES:

  • Increased compression speed of daily sales log at the end of the night
  • Shortened URLs for Internet Ticketing
  • Increased open interface show schedule generation - 10X faster
  • Increased the font size of remote kitchen printers when a pick up viewer is not used

 

FIXES:

  • Ticket reports were not always sorting alphabetically
  • Station transaction detail summary was showing first station close only
  • Ticket type summary was grouping on station numbers
  • Slow 2003 servers sometimes did not start Internet ticketing
  • Non US/CA number formats were causing database errors

January 20th, 2015

ADDITIONS:

  • User configurable film rating list
  • Reserved Seating information to sales log
  • API Names to sales log
  • Caching for Mercury Pay Credit Cards processing, sub 1 second transactions
  • Partner SP800 cash drawer option

 

CHANGES:

  • New reserved seating graphical builder

 

FIXES:

  • Showtimes.xml now sorted

January 14th, 2015

 

ADDITIONS:

  • A sold flag to showtimes.xml for lms systems that do not use recommended data feed

 

CHANGES:

  • Http(s) download will retry, without restarting the download
  • Compressed your end of the night backup file by 40%

 

 

 

January 7th, 2015

 

ADDITIONS:

  • Additional public IP reflectors for determining a public IP address
  • Faster web server compression
  • A variety of chrome cast troubleshooting logs
  • Split web server data transfer logging between Internet and local requests
  • Web server now uses persistent http(s) connections in more instances (less Internet traffic)
  • Optional purchase disclaimer to Internet ticketing, kiosk, and online gift cards
  • Station numbers now visible on inventory correction report
  • Quick database backups
  • Persistent connections for Digital Signage- Sign Display
  • Larger packets used to transmit Internet server responses
  • Email test allows entry of any email address for destination
  • Email sending logs when destination server is configured without any acceptable authentication method
  • Layout update to virtual gift card emails
  • Quicker Reserved seating selection on employee screens when server is under load
  • View gift card fulfillment date/time
  • Quick loading time for current show schedule
  • Blocking when 3rd parties attempt to purchase the same reserved seats in the same transaction
  • Internet ticketing confirmation emails now have 2d and 1d bar codes
  • Internet ticketing emails now use a wait and retry when email servers are down
  • Logging to troubleshoot slow selling screen loading on old machines
  • Reprint gift card fulfillment mailer available
  • added jit pre-compilation and cache loading for OPOS drivers (Increases first credit card transaction time)
  • added jit pre-compilation and cache loading for selling screen (Increases first load time)
  • added credit card processing time and pass/fail to debug logging
  • Physical screen number added to the title button on the selling screen
  • Color flash when pressing number pad buttons
  •  Time Clock employee no longer shows multiple shift totals if the employee took multiple breaks &/or Lunches

 

CORRECTIONS:

  • Item sales by employee was sometimes adding items from other item lists
  • Sales log was sometimes sorted incorrectly
  • Clone concession was not populating the sales tax choices when window is first displayed
  • Time Clock employee no longer shows multiple shift totals if the employee took multiple breaks &/or Lunches

 

CHANGES:

  • Rebuilt the ticket log to use compressed log database
  • Logging levels in Internet server to better display important information

 

 

 

 

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