Compiled resouces for common questions our customers may face. For more deatiled information please checkout our Wiki for additional resources and guides.

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RTS New Site Setup


New Server Setup Forms

RTS App Setup Forms


New App Setup and ACH Authorization Forms

Digital Signage Change Form


Request signage changes or updates here

Setting up a New Computer


Have a new machine or need to reinstall RTS on an older machine? Start Here

Server Down


Initial Troubleshooting Steps in the Event of a Server Down

Hardware Failure


Basic Tips to Try Before Reaching out to RTS Support

Reports Explained


A Breakdown of Common RTS Reports

Inventory


Receiving, Tracking and Correcting Inventory

Loyalty Cards


RTS Loyalty Card Program

Identifying your RTS Server


How to Find your RTS Server on your Network

Calibrating Your Touchscreen


Steps for Calibrating your Selling and Customer Screens

Schedule Exports


Setting up Schedule Exports for 3rd Party Integration

RTS Wiki


Useful articles and tips on configuring RTS

API Documentation


Open Interface API Specification

Additional Downloads


Additional Software, Driver and Utility Downloads