September 16, 2026
RTS 88.0.14138
Browser-based management, RTS 8 selling terminals (currently disabled), the api3 partner platform, and the AI connector. RTS 8 installs with the same update as RTS 7.1 and runs alongside it on the location's server.
New Features
- Introduced RTS 8: the location's server now runs the new RTS Internet Server alongside RTS 7.1, serving browser-based management, RTS 8 selling terminals (currently disabled), the partner API, and the AI connector from one authoritative service, and it can be switched on per location without a restart
- Added an intent-first terminal startup: a Selling | Management switch is the first screen, Management opens without terminal setup, and a configured terminal signs straight into selling
- Added a Time Clock door on the startup screen where employees clock in and out at a shared punch board
- Added a one-tap Pickup Viewer door on the startup screen that opens without an employee password
- Added the Pickup Viewer to RTS 8 with bump-slip printing, a phone QR on each slip, a dedicated pickup-printer role, auto-finish when cooked, editable special instructions, and bump-bar hotkeys
- Added order-ready text messages when a kitchen order is finished in the Pickup Viewer
- Added the App Order Manager: Expected, Here, Ready, and Done lanes, scan or search by pickup number, receipt, or email, overdue highlighting, and check-in that prints on the terminal's order-receipt printer
- Added multi-payment tender on the selling screen, with live Total, Paid, and Remaining amounts, cash, credit, and exact-amount legs, and change shown inline on the completed sale
- Added a long-press quantity pad on general-admission buttons for selling up to 300 tickets in one step
- Added 86'd-item marks on concession buttons, gross (with-tax) ticket-button prices matching the POS, and business-day showtime labels so a 12:30 AM show reads as the previous evening
- Rebuilt the Ticket Class Rules window around individual rules, with a code editor, validation on save, and per-ticket batch testing
- Added a showtimes scheduler matching the point-of-sale scheduling window, with a readable live preview while dragging a show
- Added inventory management: count in and out, corrections, stock ordering, receiving and returns, transfers, and resets
- Added a Customer Cash Refund queue, a Gift Card Promotions editor, and digital-signage refresh, import, and export
- Added a Close Performance window that refunds every ticket on a show in one step, behind a Refund Entire Show manager permission and opened from the scheduler
- Added a writable Credit Card Setup hub: processor credentials for Heartland, triPOS, Worldpay, TSYS, EVO, and Global, guarded processor activation, and station reader assignment
- Converted the remaining operator tools to RTS 8: Chromecast assignment, advertising-line profiles, kitchen times, marketing email lists, Little Green Light setup and import, Cloud Backup, Internet Data Transfer NOW, When to Work schedule import, and sales-log CSV export
- Added the QuickBooks Deposit Export (IIF) with searchable, drag-and-drop account mapping and sortable allocations, and merged three accounting windows into one tabbed QuickBooks Setup
- Added a Shift export that posts a journal entry to QuickBooks Online after an on-screen preview, plus QuickBooks mapping export and import shared with the POS
- Added POS-accurate exports for Orca/Optimum inventory, DonorPerfect member transactions, Dynamics GP, and ASCII ticket and deposit files
- Added a combined Processor Batches and Transactions window, a credit-card connectivity test (DNS, TCP, TLS), and a read-only SQL query window
- Added centrally managed Advertising Displays: assignments are stored on the server, edited from RTS 8 management, and pushed live to POS second screens without a restart
- Introduced a live digital-signage feed (today's schedule, admissions, per-screen hall status, and sold-out state) with a reference client library and a how-to served from the location server, so locations can build their own signs
- Added a labeled next-day schedule topic and per-seat-type remaining counts to the signage feed for evening flips and accessible- or premium-seating signs
- Added a seat-occupancy feed to the on-site RTS DVR so it can flag someone sitting in an unsold seat (off by default)
- Introduced api3, a partner selling platform covering schedule, seats, menu, tickets, sessions, gift cards, memberships, loyalty redemption, card and gift payments (Worldpay, Heartland, Stripe), refunds, exchanges, pickup check-in, and graphics, with machine-readable schemas for every method
- Added api3 customer authentication with its own integration guide
- Added self-service api3 key rotation with rotation status, and a mutual handshake where partners prove key possession
- Added api3 protocol-version negotiation, a partner registry with multi-endpoint delivery, and a configurable ApiUser so ticket authorization and sales attribution can be repointed without re-keying the partner
- Added partner order references and a traceId on every api3 response, transaction.get so partners can read their own sales, and confirmation barcodes on finish
- Added an RTS 8 window for provisioning api3 partner credentials and endpoints
- Published the api3 partner documentation set: Operations Guide, Certification Checklist, Best Practices, partner-server design guide, and Customer Authentication guide
- Added an MCP connector so approved AI assistants (Claude, ChatGPT) sign in with operator consent, through a two-step consent page that accepts RTS or Google sign-in, on the location's standard HTTPS address
- Added an Authorized AI Assistants panel listing every grant with revoke, a Connect an MCP client dialog with live connector status, and a Reset connector sign-in action
- Added analytics views for AI reporting: film performance, tender mix, hourly transactions, advance-sales demand, station activity, labor efficiency and coverage, deposit over/short, gift-card liability, per-cap, employee sales, inventory, and gross reconciliation
- Added period-over-period comparison, item, title, and ticket-class list filters, an analysis playbook for sales questions, and a read-only SQL reader with schema self-discovery to the AI reporting surface
- Added AI Support Chat to RTS 8 management, with a recording disclosure at every chat start
- Added one-line MCP setup commands for Claude Code, Gemini CLI, and Codex CLI, Grok as a supported client, and read-only token scopes
- Added corporate-to-location federation so a head-office server can run reports across every location through one connector, with live federation status, relay-secret generation, and a federation-only corporate role
- Added safe concession item renames and merges from RTS 8 and the AI connector that cascade across sales history, GL references, QuickBooks mappings, pending app orders, and routing
- Added signed self-update for RTS 8 Windows stations, delivered from the location's own server and verified before installing
- Added PAX device-driven card surcharge to RTS 8 selling (currently disabled), tab settlement, and exchanges, and Stripe customer payments for online partner sales
- Enabled card payment on ticket exchanges, with any fee quoted and disclosed before the card is charged
- Added a Ctrl+F2 product-information overlay showing exactly which build a terminal is running
- Added an inactivity auto-logoff with an on-screen countdown: 30 seconds on selling, 2 minutes on management screens
Improvements
- Aligned RTS 8 permissions with the POS for Stripe setup, cash drop, deposit editing, station close, and tab-station close
- Updated Google sign-in to open straight into the account chooser, to work under Safari and Firefox cookie restrictions, and to be offered on the location network, not only off-site
- Enabled operators with negative employee numbers to sign in and authorize like any other operator
- Improved the durability of browser sessions so sign-in to RTS 8 management completes reliably
- Kept email and Google sign-in available on the AI-connector consent page for every operator at a site, even when two operators share an address, and told a rate-limited sign-in how long to wait
- Enhanced terminals to ride out server restarts: a calm startup screen with automatic retry, sign-in that recovers without a page reload, and revalidation when a tab is brought back
- Enabled terminals to refresh themselves after a server update, with a version beacon so no terminal misses an update
- Enhanced the selling screen so posters show on first open, title art paints without hover, ticket eligibility follows each show, showtime buttons are wider, and touch targets are larger
- Made clicking a held reserved seat always unselect it, and simplified age verification to scan plus manager override
- Hid spent mag-card money credits from the selling session
- Restyled the report viewer and moved tooltips out from under the cursor across management windows
- Enhanced the management launcher search to match words in any order
- Enabled report export and printing in every format, including XPS, on sites without a Node.js runtime
- Named report exports from the report title, location, and date range with sortable dates, so repeated exports no longer overwrite each other
- Explained why an empty report is empty instead of returning a blank page
- Showed employee 0 as System on RTS 8 reports, matching the POS
- Reset Weekly Ticket totals per location, and showed each theatre on the corporate Sales Log
- Printed theatre contact information on RTS 8 custom receipts when opted in
- Updated schedule feeds to carry configured amenity disclaimers and auditorium-level amenities
- Updated api3 schedule feeds with true sold-out and limited-seats status, reserved-seat availability by seat type, per-seat categories, and accessible-seat categories
- Standardized api3 responses with machine-readable result codes, one consistent envelope, documented retry semantics, and sub-codes for rate limits
- Surfaced api3 partner sales on the API Sales Report with partner attribution
- Exposed concession item art on api3 menu.items so partners can show food images, and matched item names regardless of case
- Enabled api3 partner selling without consuming a point-of-sale selling-license seat
- Raised the api3 event-subscription cap
- Returned full card numbers for partner-sold virtual gift cards in api3 session state after fulfillment, each graphic's real content type, and partial-line ticket and item surrenders in the exchange schema
- Added payment rate limiting and decline-reputation checks on partner channels to protect against card testing
- Strengthened RTS 8 security with cookie-based browser sessions, an enforced content-security policy, tightened cross-origin rules, rate-limited sign-in, partner sessions bound to their owning partner, and secrets redacted from logs
- Enhanced AI-connector feedback with actionable messages and did-you-mean suggestions, compact domain descriptions, and instructions as the routing layer so assistants spend fewer calls learning the site
- Enhanced time-clock snapshots and knowledge for the AI connector
- Added a warning before renaming an item whose rewards and credits live on a central membership server
- Updated the relay address used by Chromecast signs and hosted-checkout links on RTS 8 sites so they connect directly
Performance
- Sped up RTS 8 installs by showing progress, paying at most one decompression, and overlapping the antivirus scan with startup
- Optimized api3 session updates and reads: skipped loopback HTTP, reused session state, throttled seat locks, and cached partner ticket data
- Shaved about 46 ms off every RTS 8 request by disabling Nagle buffering on accepted connections
- Cached the report catalog, previously rebuilt on every request at about 3 seconds each, and cached domain descriptions
- Cached time-zone names so report descriptions answer faster
- Reduced Internet Server logging from about 10 MB to 2-3 MB per serving day, with per-type archive directories
- Added a weekly automatic database VACUUM (ANALYZE) maintenance job
- Enabled compression on the digital-signage feed and long-lived caching of its client library
- Reduced repeated AI-assistant queries with batched multi-station reads and a retry-storm guard
- Kept the seat pane loaded while selling concessions, so returning to reserved seats no longer reloads every layout graphic
RTS 7.17.1.14138
The point of sale, kiosk, online checkout, mobile apps, and the location server.
New Features
- Added Worldpay Express Hosted Payments for online sales: card entry on Worldpay's hosted page, credit-only surcharge with customer disclosure, accurate receipt totals, and Card-on-File for one-click repurchase and automatic membership renewal
- Added Stripe Connect onboarding so a theatre can link its existing Stripe account
- Added Gift Card Promotions at the register, with at-least and per-amount thresholds, combinable campaigns, and evaluation order set in the Gift Card Promotions editor
- Added AI Support Chat to the POS Help menu, with a recording disclosure at every chat start
- Introduced RTS Mail: opted-in sites send email through RTS relays, every sent email is journaled with an optional archive copy, and support can search, view, and resend what a site actually sent
- Added Copy Day to the employee scheduler, copying a day's shifts to another day or date range
- Reworked the Item Sort Order screen with drag-and-drop reorder, multi-select block moves, and category sort
- Added Sort: Alphabetical for main items in Concession Modifiers
- Added an Edit Sales Tax button, row selection, save-and-close, and scroll-preserving refresh to Multiple Item Setup
- Added a Save button to the Receipt Viewer that exports the receipt as a PNG
- Added opt-in theatre contact information (address, phone, email) to the Epson custom receipt
- Added a tender breakdown page to the Void/Refund Summary report
- Added a Deposit Close Tickets Dismissed filter to the General Log Viewer, and logged those dismissals
- Added a Show Deleted Layouts toggle to the Broken Seats report
- Added per-seat exemptions from the single-seat warning through manual single-seat groups, for privacy pods and day beds
- Added a compliance acknowledgment before enabling credit-card surcharge, with the cap set to 3%
- Added the Mobile App Link Builder for RTN app deep links, and a Copy Movie Link button on the Film Information window
- Added a Website Shared tab to App Configuration for the RTN Options settings the mobile app uses
- Added Web Only mode to the Add-App wizard and per-app Google Play publisher credentials
- Added site-customizable loyalty tier names and benefit lines in the mobile app
- Added an optional Confirm Email Address field at online checkout
- Added kiosk multi-show checkout: shoppers add more shows and items from checkout into one cart with a per-show summary, and can attach loyalty at any point
- Added concession barcode scanning and a presentation mode (a parked, no-touch pickup kiosk) to the kiosk (must be enabled)
- Added a configurable kiosk pickup window before and after showtime (must be enabled)
- Auto-filled Seat and Auditorium pickup questions at online checkout for reserved-seat orders
- Added password authorization to time-clock deletes, unified with add and edit, and audit entries naming who entered each manual punch
- Added stored-card purchases and membership renewals for Portico e-commerce sites
- Added a real Excel export to the Weekly Deposit Recap web report, rendering every week of a multi-week range
- Added Net and Gross per-cap to the Recap Weekly export, and raised the export range to 52 weeks
Improvements
- Enhanced web checkout to guide guests through Turnstile security checks, including inline verification for Apple Private Relay connections and a separate response window for slow connections
- Enhanced checkout to accept browser autofill and pasted card details, apply the default ticket at first paint, and keep the Heartland Pay button clickable at every size
- Replaced technical wording on the payment page with plain shopper-friendly messages, and told the shopper when a location can't be loaded
- Enhanced the seat picker to refresh the moment a seat is released, keep seat selection and cart in step, and remember held seats across a page reload
- Kept checkout from bouncing to the location chooser, and shortened app update latency on iOS
- Recorded a completed sale before the store-card prompt, and tied the security challenge to the checkout step
- Removed all analytics tracking from the online checkout page
- Named the selected location in the browser tab, and made the online sign-in dialog explicit-close only
- Showed the purchase total on online confirmations, and accepted special characters such as & in billing addresses
- Improved the mobile app shell so native messages display correctly and the app resumes cleanly after an update
- Enhanced kiosk EMV charges to follow reader activity and to disable Cancel once a card is approved
- Kept seat-map messages from blocking the kiosk screen, and cleared the previous shopper's loyalty card at the start of each session
- Updated kiosk desktop replacement to skip RTS technician machines and to warn when a kiosk is enabled without a replaced desktop
- Evaluated the seat-lock override per seat, not once per request
- Kept refunds and seat releases working after a sold showtime's start time is moved
- Re-derived amenity attributes when a showtime's title is swapped, in both schedulers
- Made per-show Adults Only clears control ad amenity tags, and restored the Newspaper Listing report
- Enhanced auditorium swaps to void originals across the full lookback, resolve the destination layout by id, judge eligibility per performance, and handle heavily sold shows
- Kept deleted ticket prices out of the Add-Location picker, and completed price-category merges with every column
- Priced each concession line from its own register line
- Honored any Restart Computer time instead of clamping early-morning choices to 5:00 AM
- Showed item subtotals in Edit Classification Items, aligned the Sales By Classification buttons, and corrected the Premium Large Format and batch-close Verifying captions
- Enhanced Concession Station Items setup so Save As clears the unsaved state and the window opens reliably
- Made Test Pole Display use the on-screen values without saving the whole form, and routed every Local Computer Setup save through one validation
- Updated Ticket Log to reload its data when switching locations
- Showed stage-specific guidance when a Test Email doesn't go through, and recorded the SMTP stage and reply code
- Truncated MACCS EBOR ticket descriptions to the studio's 100-character limit, and classified EBOR transport problems accurately
- Grouped closed-performance tickets in the refund window into one all-or-nothing refund
- Ensured a ticket still sells when its linked concession item can't be added, and logged the missing item for follow-up
- Kept cash change-due visible through the whole tender
- Applied Penny Adjust to the cash remainder of a partial gift-card sale, and recalculated Quarter Adjust after Void Last
- Enabled the Manual Points button from the active membership program, and let the Membership Item Upgrade picker see items added after startup
- Honored Hide Points On Receipt on every receipt path
- Rewrote the license-denial dialogs to state plainly that no sale was recorded and what to do next
- Returned refund rows on a single-day Void/Refund Summary, named the thirteen reports whose viewer caption said Report, and sanitized report export file names
- Honored the master-level override when gating the advance-ticket date picker
- Enhanced tabs so combined tabs close and bill as a family, a stranded child tab stays visible, and station close leaves a tab that still owes a balance open
- Kept the High Charge Warning off the customer display and off surcharge-site Enter Amount
- Released seat locks immediately when an online purchase does not complete
- Emitted one row per employee per department on the Totals Only payroll report
- Matched the selected department exactly on the payroll report, payroll exports, and online payroll report, so choosing Bar no longer includes Snack Bar
- Enhanced the Payroll Export so repeated Affiliated exports report tips consistently and export buttons re-enable after an interrupted export
- Enhanced corporate shift and log pulls so duplicate station or ticket-class names no longer stall a location, and each cycle pulls only new shifts
- Matched both card-brand spellings (M/C and DCVR) in Credit Card Search
- Showed the keypad for amount entry on non-secure Ingenico readers
- Enabled back-office Enter Tips at Datacap sites whose host settles tips at batch close
- Enhanced Vital processing to release an online hold automatically when a sale does not complete, drive strict AVS from a site setting, tolerate slower TLS handshakes, and send Mastercard compliance fields by default
- Made Stripe street-address verification advisory-only so wallet payments complete, and explained plainly when Stripe cannot credit a card
- Treated a Heartland gateway response with no transaction data as a decline
- Improved batch-audit reconciliation accuracy across processors, including Express Hosted Checkout and Portico, and verified Express batches over 1000 items fully
- Enhanced the QuickBooks IIF export to handle a retail/online credit split
- Updated corporate catalog sync so newly discovered items arrive unclassified for review, and applied subtotal renames as one batch
- Enhanced kitchen-order archiving to carry every order detail into the archive and to drain its backlog
- Enhanced workstation connections: Windows XP stations use the WebSocket gift-card relay, idle links stay connected, and a locked-out location recovers on its own
- Bounded gift-card relay sends so one stalled location cannot delay the others
- Answered malformed API2 requests with a clear 400 response
- Opened the Select Data Path picker once per session, pairing each location with its own saved credentials
- Enabled web file transfers over 2 GB
- Improved upgrade installs with visible progress, graceful shutdown of running stations, and correct server-versus-workstation role detection
- Added PROXY-protocol support on public listeners for sites behind an external web proxy (must be enabled)
- Renewed the embedded *.formovietickets.com certificate, valid through March 2027
Performance
- Cached poster graphics for a year, reclaiming the roughly 17% of app traffic spent revalidating images
- Gave each web path its own cache rule so showtimes render current instead of up to an hour stale
- Split vendor bundles and stopped re-fetching the service worker on every boot, so app updates download only what changed
- Made kiosk concession menus push-driven, replacing the 5-minute poll, and served the API2 classification menu from the same cache
- Updated the API2 item catalog to refresh from live change notifications instead of polling or waiting for a restart
- Sped up API2 refund lookups by scoping them to the transaction date, and indexed refund and exchange eligibility checks
- Sped up nightly corporate data sync by up to 70 seconds per location
- Spread workstation reconnects after a server restart, batched heartbeat writes, and had advertising displays fetch their program only when it changed
- Raised the Recap Weekly export to a full year per file, with a 52-week export completing in about 5 seconds
July 17, 2026
New Features
- Added the Infinity Vision auditorium amenity across the POS and schedule feeds
Improvements
- Enhanced web checkout to guide guests through device specific security restrictions
- Improved methods used for releasing failed payments for online purchases
- Added further improvements to the nightly batch close process
- Improved category management so merging categories into a new category completes reliably and preserves all items
- Enhanced loyalty registration process for customers with existing records
- Updated support for timeclock-only users
July 15, 2026
New Features
- Enhanced loyalty registration procedures for retail and API
- Added opt-in option for skipping surcharge confirmation on reader prompts
- Enabled Heartland Datacap PIN-Debit retail card-present support
- Added "Refund Entire Show" password permission for Close Performance (Refund All)
Improvements
- Improved triPOS Cloud lane-config to support global updates
- Enhanced PAX error handling on kiosks
- Enhanced loyalty/membership logging for better source tracking
- Improved failed film-list image downloader management
- Enhanced digital signage viewer to preserve tile scroll position during periodic refreshes
- Improved customer refund availability handling
- Enhanced triPOS request dispatch with proper XML headers and Win7 JSON query support
- Optimized the self-service kiosk to prevent mag-card double-CR override swipes from saving tabs prematurely
- Enhanced the digital signage viewer to prevent disabled items from being displayed when grouping configured items
- Improved the pickup viewer to maintain tile scroll position across refreshes
- Enhanced the loyalty system to prevent multi-card users from encountering login issues
- Optimized the receipt generation process to include transaction fee refunds
- Enhanced the digital signage to display correct sizing when monitor configurations differ from actual screens
- Improved the reservation system to ensure accurate seat numbering and multi-row descriptors
Performance
- Reduced bandwidth usage for API2 seatChart by adding optional layoutHash/statusHash delta
- Enhanced the performance of the self-service kiosk by eliminating redundant tip prompts
- Optimized the system to handle orphaned triPOS captures with durable timer-driven recovery
- Improved the performance of the digital signage viewer by preventing unnecessary reloads and blank posters
June 30, 2026
New Features
- Added localized card-decline messages and improved accessibility for web decline reasons
Improvements
- Optimized fill order routing configuration saving procedures
- Improved kiosk to prevent concession items from appearing when missing from concessionSort
- Updated the manual loyalty card entry in the kiosk interface
- Updated CC surcharge configuration procedures
- Introduced deterministic 12-digit film codes with database validation
- Update Star TSP printer to support a corrected cut command on cash concession receipts
- Added PIN-Debit columns to database for transaction tracking
- Honored Enabled/AutoSend settings and surfaced missing configuration for MACCS/Rentrak/Hollywood EBOR sends
- Adjusted refund window item rows to wrap seat text and widened price column
June 22, 2026
New Features
- Added functionality to prevent the operator from being logged off mid-transmit during batch close
- Introduced a 20-second host timeout for Canadian Global-Datacap EMV to alleviate slow batch processing
- Enabled instant loading of the refund window for bypass users
Improvements
- Streamlined the process for editing digital signage templates to prevent orphaned template assignments
- Enhanced the Auditorium Swap report to include customer information
- Optimized the process for handling order items in routing to prevent silent failures
- Improved the user experience for multi-tender transactions by removing the red "Error" on the change display
- Enhanced the reliability of the digital signage viewer by setting IE11 browser emulation
- Added a "Last Seen" column to the status dashboard to track Chromecast discovery age
- Improved the accuracy of location ID matching in ThirdPartyID reverse lookup
- Enhanced the clarity of the batch-fail prompts for better troubleshooting
- Improved the process for locking concession pickups to showtimes for ticket purchases
- Enhanced the process for linking online/API refunds to original sales for better tracking
- Streamlined the ability to clear broken seats in multi-seat groups from the selling screen
- Improved the user experience for the kiosk by preventing bypass of the single-seat warning
- Enhanced the enforcement of R-rated ID verification on reserved-seating sales
- Optimized the auto-sync process for the corporate item/subtotal catalog to run daily from each location
June 16, 2026
Updates and Improvements
- Adjusted the procedure used to handle PAX Auto-Settlement on device.
- Updated how gift cards are credited for multi-tender refunds.
- Updated error handling and diagnostics for invalid Heartland Hosted Checkout purchase responses.
- Added self-install feature for Datacap controls when a batch fails due to missing controls.
- Updated Mercury EMV batch close procedure to refresh DNS when necessary.
- Added limits to the Refund window search feature.
- Updated Stripe refund/void procedure.
- Excluded broken reserved seats from sold-out and limited seat counts.
- Update the Location item sales report to better handle time adjustments.
- Added retry to HeartlandUserInit batch-number lookup so a transient DSI connection failure no longer aborts the batch close.
- Added gift card promotion configuration editor.
- Optimized internet-server memory/VA footprint: buffer trimming, WebSocket-upgrade hardening, and large-file streaming.
- Added Ingenico Lane 3600 Mercury (NETePay) SecureDevice mapping.
June 8, 2026
Additions
- Updated Weekly Flyer and Newspaper Listing reports to include configured amenities.
- Added a "Register & Enter Card" option to automatically load registered cards at the register.
- Refreshed refund interface to allow partial quantity refunds and improve readability.
- Added a "Kitchen Times" daily report with improved formatting.
- Kiosks can now block sales and pickups based on content rating.
Improvements
- Improved Chromecast reliability with better reboot handling, status panel fixes, and recovery from stuck states.
- Improved general batch verification processing logic.
- Improved Display Amenities configuration logic.
- Updated the Auditorium Swap report to show all tickets instead of just one per swap.
- Updated the "Check Balance" screen to display the total ticket credit sum.
- Improved customer checkout flow for web orders
- Added a permission to allow users to bypass the 31 day limitation on refunds.
- Improved Weekly Ticket report when summing attendance across multi-showtime days
- Sales Monitor now limits the cash drawer panel to currently active stations.
- Improved information dialogs for Future-Date pickup flow on Kiosks
- Improved auditorium display naming
- Improved seat locking logic in the API
- Improved handling of old Chromecasts failing after Google firmware updates.
May 15, 2026
Additions
- Added Stripe retail payment support.
- Added Stripe online payment integration supporting payments, refunds, renewals.
- Added option to import kiosk configurations via JSON file.
- Added backwards compatibility for generation one Chromecasts that are being phased out by Google.
Updates
- Updated method used for managing tab owners during tab transfers and tab close out.
- Fixed TriPOS Cloud to respect operator settings and skip printing merchant copies when requested.
- Added improvements to the tip submission procedure.
- Added audit logging for user and timestamp when shifts are added via Edit Punches.
- Updated reserved seating to better display when tickets are blocked for a specific seat type.
- Removed the legacy Drivers tab from the Local Computer setup menu.
- Updated kiosk seat-type overlay colors and stretched seat assets for better display.
- Better error handling for custom receipts.
- Optimized the procedure used for refunding transactions during the auditorium swap / performance cancellation.
- Better error handling when approving an oversell.
- Optimized the method used for preserving cash credits during gift card sales.
- Updated future-date selling to auto-select the first show of the day.
- Updated the on screen positioning of the loyalty card lookup window on the selling screen.
- Penny adjustment display improvements.
- Added support for multi-card TriPOS receipt printing.
- Updated ticket type ticket selection flow on kiosk.
May 7, 2026
- Restaurant Tabs with Multiple Cards: Faster processing through streamlined card verification.
- Online Gift Card Exports: enhanced full-card-number display.
- Kitchen Orders: Now include customer arrival times for improved operational reporting.
- Easier assignment for Coming Soon poster sign images
- Close Station Picker: Accurately reflects the status of closed tabs and deposit stations.
- Card Authorization Prompts: The system now prompts before reducing card authorizations and prevents completing underpaid tabs.
- Required Memberships List: Deleted memberships are now hidden from the list by default.
- 3-Day Totals Auto-Emails: Start date now displays without time-of-day for cleaner formatting.
- Kiosk Branding Images: new image assignments refresh automatically
- Restaurant Tip Entry: Streamlined to skip unnecessary card probes and prevent duplicate entries.
- Monthly Reward Earnings: Optimized monthly reward earning methods
- Shift Report Configurations: Now retain the "Remove" setting for report groups.
- Gift Card Receipts: Gift certificate receipts now print automatically for credit card gift card sales.
- Datacap Proximity (Tap): Merchant receipt copy is now optionally suppressed on contactless transactions.
- Sales Log Display: Now shows "x" between the item count and item name for improved readability.
- IIF Deposit Picker: Subtotals remain grouped under their respective deposit nodes.
- Held Seats: Now release reliably and no longer remain stuck in a held (red) state.
- Internet Email Retention: Post-show data retention extended from 5 days to 90 days.
- Reserved Seats and Feeds: enhanced Ticket Setup sort order support.
- Gift card reward earnings can now optionally be mirrored on the customer-facing display.
- RTS Online Ticketing - Film Sorting: Films can now be sorted newest-first on a per-location basis.
- Android Native App: Added various user experience improvements
- Chromecast: Added various additional detection and communication improvements
- Improved Super Saver Redemption for reserved performances
April 27, 2026
Additions
- Added an in-browser Chromecast status dashboard with manual device restart support.
- Added a grouped Items Redeemed Summary page to the Mag Card Log report (per-item quantity, unit price, retail value with subtotals and grand total).
- Added a Super Saver option to the lookup-card Add menu, with the ability to reuse existing attached cards and a new Card Lookup entry point in the entry dialog. Added search fields to concession modifier list boxes for faster lookup.
- Added an Employee column to the Broken Seats log.
- Concession Summary report and configuration tree now label deleted items.
Refinements
- Hardened pay-at-counter code redemption with a 5-minute validity window for printed or shared codes.
- Improved settlement verification accuracy for Worldpay / Express batches: corrected tip handling on tab and bar transactions, and eliminated duplicate counting of refunds and pending captures.
- Credit-card surcharge configuration now saves reliably across all processor types and refreshes immediately when the processor type is changed.
- Improved network-adapter selection on servers with multiple network interfaces (Verifone PIN-pad adapters, virtual switches, etc.) so signage and web services bind to the correct LAN address.
- Improved Chromecast signage stability on newer hardware (Google TV Streamer, Chromecast HD), with automatic device wake on cold boot and isolation of failing network interfaces.
- Signage automatically adapts when the server's network changes (DHCP renewal, NIC swap, VPN connect/disconnect, dock/undock) without requiring a service restart.
- Poster signs preserve their Template and Image Size selections when available options change.
- Reduced log noise from misconfigured signs; the affected sign ID and description are now included in the warning.
- WebSocket reconnect logic now backs off appropriately when a connection is unstable.
- Improved reliability when reopening previously closed tabs, including combined and split tabs.
- Reserved seating layout edits no longer fail when seats are referenced by active tickets, and layout saves automatically retry on transient errors.
- Numerous App-related quality of life improvements
- Heartland batch closes are now more resilient to the assorted batch-split, auto-close, and counter-drift behaviors that the DSI gateway can introduce on its own.
April 21, 2026
Additions
- Reward credits, purchase unification, and prefill enhancements are now available on the App concession flow, including loading safeguards, stored cards, and updated UI.
- Usher ticket pickup time is now configurable.
- API2 now supports a partial refund endpoint.
- API2 now supports an endpoint for updating membership expiration.
- The expirationDate field is now exposed in the manageMembership API2 endpoint.
- Administrators can now restore deleted memberships from the membership setup window.
- Show Inactive Employees support is now available on the Time Clock Manual Punch form.
- Added the ability to close and refund an entire performance in a single action.
- Added advanced options for reactivating expired memberships.
- Added a CSV export to the Weekly Recap report in web reporting.
- Added an optional printed reminder slip when debit is added to a mag card.
- Added a "Today" filter button on the Advanced Ticket Search window.
- Added cash rounding support in multi-tender transactions.
- The concession item phone prompt now attaches the phone number to the transaction's pickup information.
- Added suggestive tipping support on the "Samsung SRP Series with Tip" credit card receipt layout.
- QuickBooks Online export now supports an optional document-number prefix.
- Added header data to the Mag Card Log and aligned web-reporting date ranges.
Refinements
- Expanded Kiosk feature set with new location-specific capabilities.
- Improved resilience of stored payment tokens for Heartland and Mercury integrations.
- Expanded penny-adjust support with context-aware rounding for tab, restaurant, and refund flows, and excluded penny adjust from clear-register transactions.
- Kiosk receipts now omit bookkeeping items and suppress uncharged fees.
- Clearer refund error reporting when processor status codes are returned.
- Gateway connectivity checks are now more accurate.
January 2026
Additions
- Heartland PAX card readers are now supported on the kiosk, including PAX A35 and PAX S300.
- French language support is now available on the kiosk.
- Added seat and auditorium pickup questions to enhance order routing on the kiosk.
- Added concession item classification support to the kiosk.
- Adjusting ticket selections no longer requires restarting the transaction on the kiosk.
- Pickup methods on the kiosk can optionally require linked items or apply surcharge items (for example, a fee for “Deliver to Seat”).
- Optional rating information messages are now available during film selection, including configured R-rating reasons, on the kiosk and RTS App.
- Added surcharge support for Heartland PAX card readers.
- Updated technology used for RECAPTCHA.
- Added support for Yellow Dog reporting to track tab transactions and RTS App orders.
- Added register support to accommodate the discontinuation of the penny.
- Pickup receipts now include the receipt number and credit card details when applicable.
- Autorenew payment information is now displayed in the Lookup Registered Card window.
- Added User1 and User2 film amenities with Class Rules support.
- Schedule exports can now automatically generate film codes for amenity films when using the ShowInfoNewWithTitleAmenity export type.
- Added an option to hide cancelled orders in the Order Manager.
- Added support for item-level and sub-item special instructions in the Order Manager.
- Added a ReadyTicketNetwork setting to hide receipt numbers in confirmation emails by default.
- Added configuration options for a custom credit-card surcharge accounting item and customizable card-reader prompt text.
Refinements
- Enhanced kiosk membership image presentation.
- Transitioned all legacy RTN pages to use the RTS Web App.
- Improved handling of specific Heartland PAX responses to ensure complete transaction details are always available.
- Refined multi-tender card-entry flow for PAX devices to reduce unnecessary prompts.
- Updated the TriPOS receipt builder to better support transactions with multiple payment methods.
- Gift receipts now print reliably across both standard Epson TM layouts and custom formats.
- Added quality-of-life improvements to fee configuration.
- Added additional safeguards when loading POSLink on systems where it is not installed.
- Improved point-type determination (spendable vs. ladder) when no default membership is configured.
- Ensured legacy “maximum points per day” rules do not impact the modern membership system.
- Enhanced API2 membership renewal behavior when saving a payment method within the same transaction.
- Improved Money Credit redemption alongside existing item and ticket redemptions.
- Improved API2 logic for handling modifier and sub-item amounts.
- Classic surcharge settings are now consistently honored alongside newer surcharge configurations when using the Multi-Tender feature.
- Improved rounding logic for the QuickBooks Online export.
- Optimized the form and data-load procedure for the Auditorium Setup window.
- Improved performance and stability when opening the Refund window from the register.
- Enhanced magnetic-stripe card parsing to better accommodate varied swipe data formats.
- Money Credits now display consistently when using Lookup Registered Card.
- Customers are now prompted to sign in before accessing membership-related features in the RTS App.
- Schedule exports can now optionally display amenities before the film title when using the ShowInfoNewWithTitleAmenity format.
- Updated the Pickup Viewer to better reflect the station that submitted the order for preparation.
August 2025
- Added the ability to support general seating inside reserved drive-in spaces, allowing flexibility in drive-in mode seating configurations.
- Added a setting to let stations auto-complete orders when the final item is finished — useful in fast-paced environments like concessions.
- Added suggested tipping prompts for PAX card readers to encourage tipping during checkout and additional device peripherals.
- Added the ability to import and export employee passwords across locations for easier onboarding and transfers.
- Introduced an optional setting for monthly auto-rewards to redeem as close as possible to their scheduled day, improving consistency.
- Added the ability for third-party platforms to pull upcoming films through the API.
- Improved the positioning of receipt-related prompts at the register.
- Standardized the formatting of pickup ticket receipts for consistent presentation across all pickup methods.
- Enhanced how item credits are applied when used alongside redemptions from the spendable points window.
- Improved visibility of auditorium swaps in the Sales Log for more complete reporting.
April 2025
- New security certificate added (valid through 2026) to ensure continued secure communication and data protection.
- App Update (Version 5050.8.12): Improved naming conventions to ensure smooth app deployment and identification on iOS.
- Improved tab behavior when selecting reserved seats followed by concession items.
February 2025
- Added additional TriPOS functionality
- Added optional prompt on employee selling interface to ask for loyalty information
- Added more search options to the Online Gift Purchase Report
- Added the option to expire memberships when refunding a transaction where memberships were sold
- General improvements to the stability of the App and Digital Signage
- Optimized performance and interactions in the Pickup Viewer, Film Rating List, and Showtime New Scheduler
September 2024
- Added additional membership functionality.
- Added credit card surcharge functionality.
- Added QuickBooks Online integration.
- Added improvements to Enhanced RTS Kiosk.
July 2024
- Added additional details to Comp Report
- Added option to disable transaction fees online
- Added protection against creating duplicate ticket types
- Various updates and improvements to membership renewals
- Various updates and improvements to pickup viewer
- Various fixes and improvements to software
June 2024
- Added ability to notify customer order is ready for pickup via text message
- Added excessive tip password protection option
- Added "Laser Projection" as an auditorium amenity option
- Added multiple locations support to daily and weekly deposit recap report
- Added phone number to display in pickup viewer if the phone number is associated with the transaction
- Improved the layout of the Adjust Order Lookup and Circuit Details in inventory reports
- Updated order text messaging options.
- Various fixes and improvements to software
April 2024
- Added documentation for text messaging feature
- Added option to sort films by auditorium instead of title in selling screen
- Changed the default date in Digital Signage Advertising Signs setup window to the current date to avoid confusion
- Updated the refund window to allow refunding a specified amount of general admission tickets
- Various fixes and improvements to software
March 2024
- Added optional tip prompt for customer facing displays
- Added ability to auto-renew memberships through API2
- Added ability to disable all fees from a membership level
- Added a delay to pickup time for an order based on the item with the longest preparation time
- Added new "Private Event" film amenity
- Added support for New York All-In Pricing
- Added theatre location selection dropdown to deposit breakdown report
- Various fixes and improvements to software
January 2024
- Added function to make bulk item changes on gift cards
- Added ability to edit classification names
- Improved communications between remote mag card server locations
- Improved functionality for updating pickup ticket status when performing an auditorium swap
- Improved online gift card sales page to handle all credit card processors
- Made improvements to the Employee Contest Report
- Various fixes and improvements to software
November 2023
- Added ability to edit item/points on loyalty cards
- Improved functionality to "Pay at Counter" feature
- Added warning when attempting to sell in doorman mode
- General fixes and improvements to RTS app
- Improved refund permissions prompts and added prompt for manager to override permissions
- Various fixes and improvements to software
October 2023
- Added a way to configure tax table on multiple items at once
- Added ability to set up events for specific films
- Added drive-in ticket check to pickup ticket window and advance ticket search window
- Added void summary and labor cost to Deposit Total report
- Various fixes and improvements to software
September 2023
- Various fixes and improvements to software
June 2023
- Added ability to enable/disable required 30-minute break
- Added ability to keep order manager always open
- Added better error logging in API2
- Added new web reporting access for all theatres
- Added option to turn off sales on ticket hourly sales report
- Added support for auditorium swap with tickets sold more than 31 days ago
- Added webapp loyalty registration and reward redemption
- Various fixes and improvements to software
May 2023
- Added ability to comp membership price
- Added cash transaction filter to Sales Log report
- Added time adjust for automatic reports when closing after midnight
- Various fixes and improvements to software
Every one of these ships to your theatre.
Updates come from operator feedback and are included in the license — no upgrade fees, no versions to buy.