Online sales

Online Purchase Pages

Turn website visits into ticket sales.

Guests buy tickets, pick their seats and order concessions right on your theatre's website, from the same live inventory your box office sells.

Book a demo Ways to add it to your site

What guests can buy

Your Whole Theatre, Online

Everything you schedule and set up in RTS shows up online automatically. You choose which films, ticket types and items sell online and which stay at the box office.

Tickets

Showtimes, ticket types and reserved seats on the same seat map your box office uses.

Concessions

Popcorn, drinks and combos ordered ahead, ready at pickup.

Gift cards

Physical and online gift cards, with online cards delivered by email.

Loyalty

Guests sign up for your loyalty program and redeem rewards during checkout.

Ways to use it

Four Ways to Sell on Your Site

Pick the setup that fits your website and your web developer. Every option sells from the same live RTS inventory.

Your website
RTS purchase pages

Embedded Web App

The RTS Web App sits right inside a page on your site, so showtimes, seats and checkout feel like part of your website.

Best for

Keeping guests on your site without a custom build.

iFrame

Your page displays the RTS purchase pages inside a frame, alongside your own content.

Best for

Adding online sales to an existing site quickly.

Direct Link

A "Buy tickets" button on your site opens the RTS purchase page, styled for your theatre.

Best for

Simple sites, plus links in emails and social posts.

API

Your web developer builds showtimes and checkout into your site's own design, with RTS running the sale behind the scenes.

Best for

Fully custom websites and third-party site builders.

Convenience fees

100%

of Your Online Fees Stay with You

Convenience fees on online sales are yours to set and yours to keep. RTS doesn't take a cut of the fees your guests pay.

Waive fees by membership level, so members skip them automatically.
Turn online fees off whenever you want to run a promotion.
New York All-In Pricing is supported where it's required.
Refunded fees show clearly on the guest's receipt.

Set fees your way

Per ticket

A set fee on every ticket in the order.

Per transaction

One fee per order, no matter how many tickets or items.

Flat rate

A fixed amount you choose.

Percentage

A percent of the order total.

For web developers

Build It Your Way with the RTS API

Already have a website you love, or a developer you trust? The RTS API connects your site straight to the theatre's sales engine, so your developer controls the design and RTS handles the sale.

Showtimes and upcoming films to list on any page of your site.
Seat charts with live availability for reserved performances.
Ticket and concession purchases with payment through the theatre's processor.
Refunds including partial refunds linked to the original sale.
Memberships including renewals, auto-renew and expiration updates.
Loyalty registration and rewards through the same checkout.

Standard REST calls over TLS with HTTP Basic authentication. The same API connects third-party ticketing sites to RTS.

Developer quick start

1
Read the docs
The RTS API 2 documentation and Postman samples cover showtimes, seat charts, purchases and more.
2
Build on test servers
Develop for free against RTS test servers set up for Worldpay, Heartland and TSYS card processing.
3
Request a developer ID
Once your integration works on the test servers, email RTS support for a developer ID.
4
Go live
Connect to the theatre's RTS server with login credentials the theatre controls.

Questions go to api2questions@rts-solutions.com.

Checkout

A Checkout Guests Finish

Built for phones first, where most movie tickets are bought. Guests pay in a few taps, and the money goes through your own processor.

Secure hosted checkout through integrated processors including Worldpay, Heartland and Stripe.
Clear decline messages that tell guests why a card didn't go through, with improved accessibility.
Device-aware checkout that guides guests through browser and device security restrictions.
Bot protection with reCAPTCHA on purchase pages.
Confirmation emails sent automatically, with the option to hide receipt numbers.
Guest contact kept 90 days after the show, so you can reach online buyers about changes.

Redeeming online sales

From Click to Seat

Online orders land in RTS the moment they're paid, so every station knows about them. Guests choose how they get in, and your staff never re-key an order.

Scan at the door

Ushers scan the barcode or QR code on the guest's phone with the Usher App, and they're in.

Pick up at the box office

Staff find the order by name or confirmation in Pickup Tickets and print the tickets.

Pick up at a kiosk

Guests print their own tickets at a self-service kiosk, even for a future date.

Grab concessions

Online orders show up in the pickup viewer, tied to the showtime, and guests can get a text when food is ready.

Can't find an order? Advanced Ticket Search pulls up any online purchase in seconds, with a one-tap filter for today's orders.

See it live

RTS Theatres Selling Online

A few of the ways RTS theatres run online sales today.

Flippers Cinema: Web App embedded on the theatre's website.
Wonderland Cinema: Links to the Web App, and sells concessions online.
Regency Theatres: Third-party website built on the RTS API.
Schulman Movie Bowl Grille: Third-party website built on the RTS API.
Golden Ticket Cinemas: Third-party website with memberships, built on the RTS API.

Connected platform

Your System Works Together

Online sales aren't a separate system to reconcile. Every seat, ticket and item sold online comes straight out of the same inventory as your box office and concession stand.