Credit Card Processing
Chip, tap and online payments, built into every register.
Choose Global Payments, Stripe or Worldpay, and card payments run straight through RTS at the box office, the concession stand, the kiosk and online. Already have a processor you want to keep? RTS works with that too.
Add a tip?
One Checkout, Whichever Processor You Choose
Cashiers see the same steps at every register, no matter who processes your cards.
Ring the sale
With integrated readers, the total goes straight to the reader. Nobody retypes an amount.
The guest pays
They tap, insert or swipe, and can add a tip on the reader's screen when tipping is enabled.
It's recorded
The approval lands in RTS with the sale, ready for your deposit.
The batch is checked
For Global Payments and Worldpay, RTS checks each night that card sales were batched and settled.
Featured Processors, Built Right Into RTS
Pick the one that fits your merchant account and your hardware. RTS sets it up and tests it with you before your first sale. RTS also integrates TSYS, and other processors through Datacap.
Global Payments
Formerly Heartland
In the theatre and online, with PAX or Ingenico card readers.
- PAX readers keep card data off your registers
- PIN debit at the register, once your account is enabled for PIN debit
- Secure tokenized checkout online
- On PAX readers, surcharging is applied on the reader and skipped for debit cards
Stripe
Card readers in the theatre and payments online, on one Stripe account.
- Connect your existing Stripe account from RTS
- Your Stripe history, payouts and bank stay the same
- Stripe Terminal readers for chip and tap
- 3-D Secure for online purchases
Worldpay
In the theatre and online for U.S. theatres. Canadian theatres use our Vantiv Canada integration.
- triPOS Cloud or Direct connections to your card readers
- Ingenico Lane card readers
- Hosted checkout for online sales
- Surcharge waived automatically on debit and prepaid cards
Everything Guests Expect at Checkout
Modern payments at every register, with the protections your business needs.
Tap and mobile wallets
Contactless cards and phone wallets, including Apple Pay and Google Pay, on readers with tap enabled.
Tips on the reader
On PAX, Worldpay triPOS and Datacap readers, guests choose a tip on the reader's screen when tipping is enabled, with nothing for staff to key in.
Cards not present
Key in a card on the reader when a guest calls in or doesn't have it with them.
Surcharging, done right
On Worldpay, and on Global Payments with PAX readers, surcharges apply only to eligible credit cards. Debit is never surcharged.
Card data kept off your systems
Online payments use the processor's hosted checkout, so card numbers go straight to the processor. Kiosks use secure card readers.
Nightly batch checks
For Global Payments and Worldpay, RTS checks each night that card sales were batched and settled, so RTS support can catch a missed batch.
Using a Different Processor?
RTS also supports non-integrated credit card processing. Additional licensing fees apply. Please talk to our Sales team for details.
For boarding information, fill out our processor information form.
A Switch We Handle With You
Changing processors is set up by RTS, not left to you, so card sales aren't interrupted.
- 1
Tell us your new processor
Have your new merchant account details ready, and we confirm it works with your readers and setup.
- 2
We set it up and test it
RTS configures the processor and your card readers, then tests real transactions before you rely on it.
- 3
Close the old account last
Keep your old processor open until the new one is running and every open batch has settled.
Your System Works Together
One processor behind every place you take a payment.
Box Office & Ticketing
Card payments at the ticket counter.
Learn moreConcessions & Quick Service
Fast checkout at the stand.
Learn moreSelf-Service Kiosks
Guests pay with chip or tap.
Learn moreOnline Purchase Pages
Secure checkout on your website.
Learn moreReporting
Card sales in every deposit.
Learn moreQuestions Operators Ask
Which processors does RTS integrate with?
Global Payments (formerly Heartland), Stripe and Worldpay, plus TSYS and other processors through Datacap. RTS sets up whichever you choose and tests it before you go live.
Can I keep my current processor?
If it's one of our integrated processors, yes. RTS also supports non-integrated processing, with additional licensing fees. Talk to our Sales team for details.
Do you take Apple Pay and Google Pay?
Yes, on readers with tap enabled. Contactless cards and phone wallets, including Apple Pay and Google Pay, work at the register.
Can I add a surcharge for credit cards?
On supported processors, yes. On Worldpay, and on Global Payments with PAX readers, surcharges apply only to eligible credit cards and never to debit. Check the rules with your processor first.
Can I try Stripe on one register first?
No. The processor is set per location, so every register switches at once, though online payments can use a different processor than your registers. RTS plans the cutover with you.
Is card data stored on my RTS server?
Online payments use the processor's hosted checkout, so card numbers go straight to the processor. With PAX readers, the full card number never touches the register.
See It in Action
Book a demo and we'll find the right processing setup for your theatre.