Local Server Solutions
Your theatre runs on a server in your building.
Your registers, kiosks and office talk to an RTS server on site, so selling stays fast and your box office keeps running even when the internet doesn't. Guests can still buy online from anywhere, and your data stays with you.
Built for a Building Full of Guests
A server in your theatre means your busiest nights depend on your own equipment, not a connection to somewhere else.
Fast at the register
Every register talks to a server down the hall, so sales go through quickly even on a sold-out night.
Keeps running offline
If your internet goes down, your registers stay connected to the server in your building.
Your data stays with you
Your ticketing, sales and reporting data lives on your server, in your building.
Still online everywhere
Your online ticketing and app reach guests anywhere, drawing from the same seats and showtimes as your box office.
Here's What Keeps Working
We'd rather you know exactly what to expect before it happens.
Keeps running in the building
- Box office ticket sales
- Concessions and the restaurant
- Your RTS reports and setup
Needs your internet connection
- Online ticketing and your app, which reach guests through your internet
- Web Reporting from outside the building
- Theatres that can't risk online downtime can add a second internet connection with automatic failover
One Piece of Hardware Shouldn't Close Your Box Office
Your data is backed up, and with a backup server, a second machine is ready to take over.
- Backup server
- A second server at your theatre stays in sync with your main one, all the time.
- Quick takeover
- If your main server needs attention, RTS support switches the backup into its place.
- Backup files
- Your data is backed up locally and can be kept off site in Google Drive.
- Back after a power cut
- Turn the server on first. Registers reconnect on their own as soon as it's ready.
Your System Works Together
Everything in RTS runs from the server in your building.
Questions Operators Ask
Is RTS cloud-based?
No. RTS runs on a server at your theatre. Your online ticketing is reachable over the internet, but your registers and data are in your building.
What happens if our internet goes down?
Your registers stay connected to the server in your building. Online ticketing and the app need your internet connection, so they pause until it's back.
What if our server fails?
With a backup server, a second machine is kept in sync and RTS support can switch it into place. Your data is also backed up.
Who owns our data?
Your data lives on your server in your building. If you want to connect your own reporting tools, RTS can set up read-only access.
Who takes care of the server?
RTS builds your server, sets it up with your theatre's details and supports it 24/7/365. Your internet connection and network equipment stay in your hands.
Can we keep online sales running through an outage?
Online sales use your internet connection. Theatres that can't risk downtime can add a second internet connection with automatic failover.
See It in Action
Book a demo and we'll walk through the right server setup for your theatre.