Multi-channel sales

Box Office & Ticketing

Built to keep the line moving.

RTS gives your staff a fast, intuitive interface for selling tickets, selecting seats, adding concessions, processing refunds, and handling everyday box office transactions—all from one screen.

Book a demo See every feature

The selling screen

One Screen. Every Sale.

No wizards, no clicking through five pages to sell two adults. Films and showtimes are already on screen when your cashier looks up. They pick a time, tap tickets or pop out the seat map, flip to concessions, and take payment inside one transaction.

01
Pick the Film
Graphical film buttons with poster art, sorted by title or by auditorium.
02
Pick the Showtime
Every showtime is already on screen with live seats sold against capacity.
03
Tickets or Seats
Tap ticket types for general admission, or pop out the seat map.
04
Concessions & Tender
Flip to concessions without losing the order, then take any mix of payments.

RTS runs on Windows-based terminals and accessories. Interested in buying new equipment? Check out our hardware page.

See hardware →

Capabilities

Everything the Register Needs

Comps, split payments, age checks and loyalty lookups are one tap away on the selling screen, and anything that needs a manager sits behind a password. Your newest cashier can work a sold-out Friday without calling for backup.

See it in a demo

Ticket Types & Price Classes

Adult, child, senior, student, matinee and passes, set up once. You decide which types sell online and which stay at the counter.

Comps & Discounts

Staff comp or discount without leaving the sale. Every one is password-protected and lands on the Comp Report, so nothing slips through.

Age & Rating Checks

R-rated titles prompt for ID on their own, reserved seating sales included. Nobody has to remember to ask.

Multi-Tender Payments

One parent pays cash, the other covers the rest on a card, the kids use a gift card. One transaction, with cash rounding built in.

Customer-Facing Display

Guests pick their own seats, watch their order build, add a tip and see the rewards they just earned.

Loyalty at the Counter

Find members in a tap and sign new guests up mid-sale with Register & Enter Card. An optional prompt reminds staff to ask.

Gift Cards & Super Saver

Sell, reload and redeem gift cards at the register. Super Saver tickets redeem on reserved performances too.

Surcharges & Fees

Offset card processing costs with an optional surcharge or transaction fee. New York All-In Pricing is supported.

Advance Sales

Sell next Friday as easily as tonight. Pick a date and the first show of the day is already selected.

Pay at Counter

Guests start an order online or in the app and pay when they arrive, using a short-lived code that keeps redemption secure.

Events & Private Screenings

Tie events to specific films, flag private screenings, and set up one-day promotions like National Cinema Day in minutes.

Sell-Out Control

Live seat counts that already leave out broken seats, and manager approval before anyone oversells a house.

Refund Entire Show

Projector down or power out? Close the performance and refund every guest in one action, online sales included, behind its own password permission.

Pickup & Door Scanning

Online buyers pick up from the selling screen, and the Usher App scans barcodes and QR codes at the door.

The RTS graphical seat map on a touch-screen terminal

Reserved seating

Your Auditorium, On Screen

Our in-house media team builds a custom seat map for every auditorium, drawn to match your actual room: rows, aisles, recliners and all. Your staff manage it right from the selling screen.

Custom Maps, Built for You
Our media team designs your seat maps in-house, and they carry over to online, app and kiosk sales.
Seat Types & Pricing
Premium and standard seating with their own prices in one auditorium.
Broken Seats
Mark or clear broken seats from the selling screen, with the employee logged.
Seat & Auditorium Swaps
Move a party or a whole show, with a swap report listing every affected guest.
Held Seats Release
Seats held mid-transaction free up reliably instead of sitting stuck.
Drive-In Mode
Reserved spaces, including general seating inside reserved spaces.

Four Ways to Sell Your Seats

Set each auditorium up the way it actually runs, and change it when your business does.

Open seating
Reserved seat
Premium reserved seat

General Admission

No seat maps at all. Sell by showtime and capacity, and let guests sit where they like.

All Reserved

Every seat is assigned. Guests pick their spot at the counter, online, in the app or at the kiosk.

Reserved, Priced by Seat Type

Every seat is assigned, and premium seats like recliners carry their own price.

General & Reserved Together

Reserved seats and open seating in the same auditorium, sold in the same transaction.

Connected platform

Your System Works Together

The box office is the center of RTS, not a separate piece. Your website, app and kiosks sell from the same schedule, seats and ticket types, so a seat only ever sells once.